Logistics Customer Service Executive - Import & Export

TSL EXPRESS (M) SDN. BHD.; Shah Alam; On-site; MYR 24,000 - 36,000; Full time

Job summary

TSL EXPRESS (M) SDN. BHD. is seeking a proactive Customer Service Executive to join our growing logistics team in Shah Alam.

You will handle customer enquiries via phone, email, and WhatsApp, and coordinate shipment updates with the operations team. This role requires a minimum SPM or Diploma and the ability to multitask under pressure. Experience in logistics or customer service is an advantage, and you will support documentation and basic administrative tasks to ensure timely, high-quality

Qualifications

• Minimum SPM / Diploma in any field.
• Experience in logistics/customer service is an advantage.
• Able to work under pressure and multitask.

Responsibilities

• Handle customer enquiries via phone, email, and WhatsApp
• Coordinate shipment updates with operations team
• Prepare and update shipment status reports
• Ensure timely response and high service quality
• Support documentation and basic administrative tasks

Skills

Customer service

Multitasking

Communication skills

Education

SPM / Diploma in any field

Job description

TSL EXPRESS (M) SDN. BHD. is seeking a proactive Customer Service Executive to join our growing logistics team in Shah Alam.

You will handle customer enquiries via phone, email, and WhatsApp, and coordinate shipment updates with the operations team. This role requires a minimum SPM or Diploma and the ability to multitask under pressure. Experience in logistics or customer service is an advantage, and you will support documentation and basic administrative tasks to ensure timely, high-quality