Logistics Coordinator

NASTY Holding; Petaling Jaya; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

NASTY Holding in Petaling Jaya, Selangor, is seeking a Logistics Coordinator to run end-to-end warehouse and logistics operations. You will lead automation initiatives to speed up fulfilment, maintain accuracy, and drive cost efficiency, coordinating inbound receiving, storage, pick/pack, dispatch, and returns.

You will oversee 3PLs, courier partners, and internal teams, ensuring safe practices, timely campaigns, and data-driven improvements through automation.

Formación

• Diploma or Degree in Logistics, Supply Chain Management or related field.
• 3+ years hands-on warehouse and logistics experience, preferably in e-commerce fulfilment.
• Experience automating warehouse or logistics work (e.g., WMS setup, barcode scanning, courier integrations, or tools like Zapier/Make/Apps Script/Power Automate).
• Familiar with marketplace order flows (Shopee, TikTok Shop, Lazada) and courier systems.
• Experience coordinating warehouse staff and running daily operations.
• Proficient in Bahasa Malaysia and English.

Responsabilidades

• Inbound & Receiving: schedule inbound deliveries, receive goods, verify quantities, quality checks, and complete goods receipts.
• Warehouse & Inventory: organise layout using FIFO/FEFO and 5S, run cycle counts, investigate variances, manage stock accuracy.
• Dispatch: plan pick, pack and dispatch for ecommerce, marketplace and B2B/retail orders, meet daily service levels.
• Automation & Tools: map processes, implement barcode scanning, WMS functions, marketplace order sync, and courier integrations.
• Safety & SOPs: write SOPs, enforce safety/PPE, train staff on SOPs and systems.
• Reporting: daily/weekly dispatch volumes, backlog, order accuracy, courier performance and cost per order.

Conocimientos

Warehouse operations

Logistics automation

Communication

Bahasa Malaysia & English

Educación

Diploma or Degree in Logistics/Supply Chain

Herramientas

WMS

Barcode scanning

Courier integrations

Zapier

Make

Google Apps Script

Power Automate

Descripción del empleo

Supply Chain · Petaling Jaya, Selangor · Contract

1. ROLE PURPOSE & STRATEGIC CONTEXT

The Logistics Coordinator runs NBDY's warehouse and logistics operations from end to end - inbound receiving, storage, pick, pack and dispatch, last-mile delivery and returns - so customers receive the right products, on time and in good condition.

This is an all-rounder role. Alongside running daily operations, the Coordinator leads the automation of warehouse and logistics work, replacing manual steps with systems and integrations so fulfilment becomes faster, more accurate and able to scale with the business.

Primary mandate: Keep NBDY fulfilment accurate, on time and cost-efficient, and keep improving it through automation.

2. KEY RESPONSIBILITIES

2.1 Inbound & Receiving

• Schedule inbound deliveries from suppliers and manufacturers.
• Receive goods, verify quantities against purchase orders, and check condition and quality.
• Complete goods receipts in the system and put stock away promptly.

2.2 Warehouse & Inventory Control

• Organise warehouse layout and storage, applying FIFO / FEFO and 5S standards.
• Run cycle counts and stock reconciliations; investigate and resolve variances.
• Control damage and loss, and keep stock records accurate.
• Plan and manage pick, pack and dispatch for e-commerce, marketplace and B2B / retail orders.
• Meet dispatch service levels every day, and plan manpower and packaging for campaign peaks.
• Pack fragrance products safely and follow courier rules for flammable / dangerous goods.
• Manage courier partners and any third-party logistics (3PL) providers.
• Track delivery performance - on-time delivery, failed deliveries and damage - and act on issues.
• Handle courier claims and support rate negotiations.

2.5 Returns & Reverse Logistics

• Process returns, inspect returned goods, and restock or write off as appropriate.
• Identify the root causes of returns and damage, and propose fixes.

2.6 Warehouse & Logistics Automation

• Map warehouse and logistics processes and identify manual steps to automate.
• Implement automation such as barcode scanning, WMS functions, marketplace order sync, automated airway bill printing, courier integrations, stock alerts and live dashboards.
• Evaluate warehouse and logistics tools and recommend what to adopt.
• Document every automation and train the team to use it.

2.7 Safety, SOPs & Team Coordination

• Write and maintain warehouse SOPs, and enforce safety and PPE standards.
• Allocate daily tasks to warehouse operators and packers, and train them on SOPs and systems.

2.8 Reporting

• Report daily and weekly on dispatch volumes, backlog, order accuracy, courier performance and cost per order.
• Flag capacity risks ahead of campaigns and launches.

3. QUALIFICATIONS & EXPERIENCE

3.1 Minimum Qualifications

• Diploma or Degree in Logistics, Supply Chain Management or a related field.
• 3+ years of hands-on warehouse and logistics experience, ideally in e-commerce fulfilment.
• Proven experience automating warehouse or logistics work - for example WMS set-up, barcode scanning, courier or marketplace integrations, or tools such as Zapier, Make, Google Apps Script or Power Automate.
• Familiar with marketplace order flows (e.g. Shopee, TikTok Shop, Lazada) and courier systems.
• Experience coordinating warehouse staff and running daily operations.
• Good communication in Bahasa Malaysia and English.

3.2 Preferred Qualifications

• Experience handling fragrance, cosmetics or other flammable / dangerous goods.
• Scripting or data skills (e.g. Python, SQL) for logistics automation.