Logistic Executive - Freight Forwarding

Elite International Logistic (M) Sdn Bhd; Klang City; On-site; MYR 48,000 - 80,000; Full time

Job summary

Elite Digital Logistics is hiring at its Klang branch for a bookings and documentation coordinator. You will manage shipment bookings, coordinate with customers, origin offices, carriers and internal teams to ensure accurate, timely updates and compliance with SOPs.

The role emphasizes documentation preparation, attention to detail, and ability to work in a fast-paced environment while meeting deadlines. 5 days work week with night shift allowance possible for night shifts.

Qualifications

• Experience with shipping documentation and bookings is beneficial.
• Ability to prioritize tasks and meet KPIs.
• Strong English communication skills required.

Responsibilities

• Handle shipment booking activities accurately and within KPI.
• Coordinate with customers, origin offices, carriers, and internal stakeholders.

Skills

Booking

Documentation

Communication

Time management

Tools

Microsoft Office

Excel

Outlook

Job description

Multinational customer profiles and processes

Innovative supply chain solutions and digital logistics platforms

5 Days Work Week (Monday to Friday) - will entitle for night shift allowance if working in night shift

Job Responsibilities

Handle shipment booking activities accurately and within the agreed KPI.

Coordinate with customers, origin offices, carriers, and internal stakeholders regarding booking arrangements.

Ensure all booking details are updated correctly in the system.

Monitor booking status and follow up on pending or rejected bookings.

Prepare and validate shipping documentation related to bookings.

Respond to customer inquiries and provide timely updates.

Escalate operational issues or delays when necessary.

Maintain good communication and collaboration with internal and external parties.

Ensure compliance with SOP and operational guidelines.

Support team initiatives, cross-training, and process improvements when required.

Arrange booking of ocean vessels and drayage for export containers and update systems accordingly

Work closely with internal operations to meet customer’s requirements

Liaise with internal and external party

Prepare documentation (such as Bill of Lading, Invoice, Packing List, COA, COO, Insurance, Application for Collection, Bank Draft etc)

Ensure compliance with Customers’ Standard Operating Procedures

Proofreading of BL drafts & Approval of BL drafts to Carriers

Requesting amendment of BL drafts to Carriers (if any)

Arrange booking of ocean vessels and drayage for export containers and update systems accordingly

Read e-mails several times daily and reply to all emails daily

Commit to get orders completed in compliance with KPI. Take all possible action to complete orders and log corresponding Non-Conformances if third parties are preventing order completion within KPI

Job Requirement

Available to follow Singapore/United States Public Holiday if being required (overtime/off in lieu (replacement leave) will be given)

Prior experience with documentation preparation and booking would be advantageous

At least 1-3 years working experience in the related field

Ability to prioritize work, well organized and good coordination

Good communication skills and proficiency in English

Ability to work in a fast-paced environment and manage deadlines

Good attention to detail and accuracy

Familiarity with Microsoft Office applications, especially Excel and Outlook

Team player with a positive attitude and willingness to learn

Ability to handle customer inquiries professionally

Good time management and multitasking skills

Able to start within short notice will be an advantage

Logistics, Freight & Delivery Services 51-100 employees

EDL is a leading global service provider in freight and documentation management, as well as all freight forwarding services. With a strong emphasis on connectivity with our customers, we deliver a market-leading product.

Our core competencies lie in order management, documentation, carrier bookings, letter of credit, freight forwarding, and our unrivaled hub services.

All of these services are managed through the award-winning EDL-owned ERP system and control towers, offering our customers 100% transparency and visibility into their supply chains.

Elite Digital Logistics is a proven leader in the global chemical market, with our Global Headquarters in Singapore and regional head offices in Antwerp, Dubai, and Houston. Expertise, quality, innovation, and long-term relationships are the key reasons to contact Elite Digital Logistics today.

We currently have vacancy for the following position at our Klang branch, and are inviting winning individuals to join our growing team

EDL is a leading global service provider in freight and documentation management, as well as all freight forwarding services. With a strong emphasis on connectivity with our customers, we deliver a market-leading product.

Our core competencies lie in order management, documentation, carrier bookings, letter of credit, freight forwarding, and our unrivaled hub services.

All of these services are managed through the award-winning EDL-owned ERP system and control towers, offering our customers 100% transparency and visibility into their supply chains.

Elite Digital Logistics is a proven leader in the global chemical market, with our Global Headquarters in Singapore and regional head offices in Antwerp, Dubai, and Houston. Expertise, quality, innovation, and long-term relationships are the key reasons to contact Elite Digital Logistics today.

We currently have vacancy for the following position at our Klang branch, and are inviting winning individuals to join our growing team