Customer Service Executive (Logistic)

ChipSeng Heng Enterprise Sdn Bhd; Chemor; On-site; MYR 3,000 - 5,200; Full time

Benefits offered by this job

Transport allowance for outstation

Accommodation provided if necessary

Job summary

ChipSeng Heng Enterprise Sdn Bhd, based in Chemor, Perak, Malaysia, is seeking a Logistics Planner to plan, schedule and coordinate daily truck movements for haulage operations, and allocate trucks and drivers based on customer orders.

Based at Chemor, you will liaise with customers and workshop teams to ensure timely delivery, maintain safety standards, and handle last-minute changes while complying with regulations.

Qualifications

• Diploma/degree in Logistics, Transportation, Supply Chain, or equivalent.
• 1-2 years working experience in haulage, trucking, or logistics planning (fresh graduates may be considered for junior roles).
• Strong knowledge of trucking operations, routing, and scheduling.
• Proficient in MS Office and logistics/transport management systems.

Responsibilities

• Plan, schedule, and coordinate daily truck movements for haulage operations.
• Receive and process job orders from customers, ensuring timely allocation of trucks and drivers.
• Arrange and assign drivers based on availability, route, and compliance with company and regulatory requirements.
• Communicate with customers to confirm job orders, delivery status, and any special requirements.
• Coordinate with workshop/maintenance team to ensure vehicle readiness and minimize downtime.
• Ensure compliance with safety standards, transport regulations, and company SOPs.
• Proactively resolve operational issues, delays, or driver shortages to minimize service disruptions.
• Prepare daily, weekly, and monthly operations reports for management review.

Skills

Logistics planning

Scheduling

Routing

MS Office

Education

Diploma/ Degree in Logistics, Transportation, Supply Chain, or equivalent

Tools

TMS

Job description

Plan, schedule, and coordinate daily truck movements for haulage operations.

Receive and process job orders from customers, ensuring timely allocation of trucks and drivers.

Arrange and assign drivers based on availability, route, and compliance with company and regulatory requirements.

Communicate with customers to confirm job orders, delivery status, and any special requirements.

Coordinate with workshop/maintenance team to ensure vehicle readiness and minimize downtime.

Ensure compliance with safety standards, transport regulations, and company SOPs.

Proactively resolve operational issues, delays, or driver shortages to minimize service disruptions.

Prepare daily, weekly, and monthly operations reports for management review.

Requirements:

Diploma / Degree in Logistics, Transportation, Supply Chain, or equivalent.

Minimum 1-2 years of working experience in haulage, trucking, or logistics planning (fresh graduates may be considered for junior roles).

Strong knowledge of trucking operations, routing, and scheduling.

Proficient in MS Office and logistics/transport management systems.

Strong problem-solving skills, able to work under pressure and handle last-minute changes.

Team player with high level of responsibility and attention to detail.

Transport and accommodation allowance will be provided for outstation candidates, subject to company policy.

Willing to be based at Chemor, Perak .

Accommodation will be provided if necessary.

Welcome to our dynamic transportation company,where over 34 years of experience meets innovation!We specialize in logistic solutions for construction and automotive industries,ensuring every shipment is handled with care.Our dedicated team transports construction material and automotive goods with precision,including supply chain management,3PL,4PL logistic and e-fulfillment,all tailored to meet our customers' diverse needs.At the forefront of digital transformation,we leverage cutting-edge technology to streamline our delivery processes,making logistic smarter and more efficient.Join us in our mission to redefine the logistics landscape - where your ideas are valued,and your career can thrive

Welcome to our dynamic transportation company,where over 34 years of experience meets innovation!We specialize in logistic solutions for construction and automotive industries,ensuring every shipment is handled with care.Our dedicated team transports construction material and automotive goods with precision,including supply chain management,3PL,4PL logistic and e-fulfillment,all tailored to meet our customers' diverse needs.At the forefront of digital transformation,we leverage cutting-edge technology to streamline our delivery processes,making logistic smarter and more efficient.Join us in our mission to redefine the logistics landscape - where your ideas are valued,and your career can thrive