Loan Processing & Customer Support Specialist

Sinergia Talents; Petaling Jaya; On-site; MYR 42,000 - 54,000; Full time

Job summary

Sinergia Talents in Petaling Jaya hires a Sales Support Officer to handle loan submissions, data entry, and document management. You will coordinate with auto finance sales and ensure timely, accurate processing of customer data.

Responsibilities include obtaining missing information, verifying personal and employment details, uploading documents, invoicing for disbursement, and coordinating signing of agreements with customers.

Responsibilities

• Call customers / Attending any calls
• To liaise with auto finance sales on new loan submissions.
• Data entry loan processing. To key in customer information and create application within the stipulated time frame and to make sure the date key in is accurate
• Obtain further information for incomplete information / documents
• Perform verification on customers personal and / or employment information
• Uploading relevant document and key in invoicing for disbursement.
• Printing agreement and attend to customers for signing agreement

Job description

Sinergia Talents in Petaling Jaya hires a Sales Support Officer to handle loan submissions, data entry, and document management. You will coordinate with auto finance sales and ensure timely, accurate processing of customer data.

Responsibilities include obtaining missing information, verifying personal and employment details, uploading documents, invoicing for disbursement, and coordinating signing of agreements with customers.