Livestream Operations Lead | Team & Campaign Delivery

ADA; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

ADA in Kuala Lumpur is seeking a Livestream Manager to own end-to-end livestream delivery across multiple brands, ensuring operational excellence and strong team performance.

You will lead Live Hosts, Moderators, and Livestream Specialists, align livestream execution with client strategy and analytics, and participate in Monthly Business Reviews when needed. A background in livestream or eCommerce operations and proven people leadership are required.

Qualifications

• 3–5 years' experience in livestream, social commerce, or eCommerce operations.
• Proven people management experience.
• Strong understanding of livestream operations and campaign execution.
• Comfortable with performance data and analytics.
• Confident in client-facing discussions when required.

Responsibilities

• Own and manage end-to-end livestream execution across assigned brands.
• Plan schedules, manpower, and studio readiness.
• Ensure livestreams meet timelines and quality standards.
• Identify and implement process improvements.
• Manage host payments, timesheets, and invoices.
• Lead and develop the livestream team.
• Enforce livestream quality across presentation and pacing.
• Provide coaching and performance guidance.
• Coordinate training on products and campaigns.
• Support client discussions in reviews when needed.
• Collaborate with Content, Affiliate, and Operations teams.
• Flag risks and opportunities to improve delivery.

Skills

Livestream operations

People management

Analytics

Job description

ADA in Kuala Lumpur is seeking a Livestream Manager to own end-to-end livestream delivery across multiple brands, ensuring operational excellence and strong team performance.

You will lead Live Hosts, Moderators, and Livestream Specialists, align livestream execution with client strategy and analytics, and participate in Monthly Business Reviews when needed. A background in livestream or eCommerce operations and proven people leadership are required.