Livestream Operation / Moderator

CM Boost Studio Sdn Bhd; Subang Jaya; Presencial; MYR 39.000 - 61.000; Jornada completa

Descripción de la vacante

CM Boost Studio Sdn Bhd is seeking a proactive Livestream Operation / Moderator to support the Key Account Management team and ensure smooth day-to-day livestream operations across TikTok and other e-commerce platforms.

The role involves assisting in daily client operations, moderating sessions, preparing setups, and coordinating with hosts and internal teams. Shift work, including weekends or public holidays, may be required. Training will be provided as needed.

Formación

• Diploma or Bachelor's Degree in any field.
• Good communication and teamwork skills.
• Able to multitask and manage priorities effectively.
• Willing to work on shifts, weekends, or public holidays when required.

Responsabilidades

• Assist Key Account Managers in managing daily client operations and livestream activities.
• Moderate and monitor livestream sessions from the backend to ensure smooth execution.
• Prepare livestream setups, devices, products, and related materials before each session.
• Support livestream hosts by monitoring performance and resolving operational issues during live sessions.
• Coordinate closely with hosts, Account Managers, and internal teams to ensure seamless livestream operations.
• Assist in preparing basic reports, performance tracking, and operational documentation.
• Handle ad-hoc operational tasks assigned by management.

Conocimientos

Communication

Teamwork

Multitasking

Time management

Educación

Bachelor's or Diploma

Descripción del empleo

We are looking for a proactive and detail-oriented Livestream Operation / Moderator to support our Key Account Management team and ensure smooth day-to-day livestream operations for our clients across TikTok and other e-commerce platforms.

This role is ideal for individuals who enjoy working in a fast-paced environment, coordinating multiple tasks, and supporting livestream activities behind the scenes.

Key Responsibilities

• Assist Key Account Managers in managing daily client operations and livestream activities.
• Moderate and monitor livestream sessions from the backend to ensure smooth execution.
• Prepare livestream setups, devices, products, and related materials before each session.
• Support livestream hosts by monitoring performance and resolving operational issues during live sessions.
• Coordinate closely with hosts, Account Managers, and internal teams to ensure seamless livestream operations.
• Assist in preparing basic reports, performance tracking, and operational documentation.
• Handle ad-hoc operational tasks assigned by management.

Requirements

• Diploma or Bachelor's Degree in any field.
• Responsible, organized, and able to work in a fast-paced environment.
• Good communication and teamwork skills.
• Able to multitask and manage priorities effectively.
• Willing to work on shifts, weekends, or public holidays when required.

Added Advantage

• Experience in E-Commerce Live moderation or livestream operations.
• Familiarity with TikTok Shop Seller Center and livestream backend tools.
• Experience in e-commerce, digital marketing, or content operations.
• Ability to troubleshoot basic livestream-related issues.

Why Join Us?

• Energetic working environment.
• Opportunity to work with well-known brands and e-commerce platforms.
• Career growth opportunities within the livestream and digital commerce industry.
• Training and guidance will be provided.