Line Leader (Foodline) - MaxValu Danga Bay

AEON Co. (M) Bhd. (Retail); Johor Bahru; On-site; MYR 72,000 - 108,000; Full time

Job summary

AEON Co. (M) Bhd. (Retail) is seeking a capable retail operations professional in Malaysia to oversee daily store functions, merchandising, stock control and compliance with internal SOPs.

This role requires a Diploma or degree and solid experience in managing retail activities. The successful candidate will handle stock, promotions, price tags, and ensure orderly backroom operations, while working shifts and weekends as needed.

Qualifications

• Diploma/degree holder in any field.
• 3-5 years of working experience in retail operations management/related field.
• Computer literacy: MS Word, MS Excel, MS PowerPoint, MS Team.

Responsibilities

• Possess at least Diploma/Degree holder in any field.
• 3-5 years of working experiences in retail operations management/related field.
• Able to work on shift, weekends, & public holiday.

Skills

MS Word

MS Excel

MS PowerPoint

MS Teams

Education

Diploma/ Degree holder

Tools

MS Word

MS Excel

MS PowerPoint

MS Teams

Job description

No expired / nearly expire item found at the selling area

No overload of merchandise on the trolley / kawajun trolley when delivered at selling floor

Flat price and reduce to clear policy are used to clear merchandise less than 3 months of expiry date

Merchandise are stacked on palette and direct on the floor

Milk powder and HBC item are attached with Jusco sticker to prevent loss

Is there any pest inspection at sales area

Checking in merchandise quality (freshness) upon delivery

Checking on ice machine condition:

Temperature

Condition

All items are properly arranged at cool room

Ordering

Checking on store daily request for DC Stock Point item on Profit System

Ensure the Daily request is 2 days before delivery date

All amendment should done and make sure merchandiser authorize before 1.00 pm on the same day

POP, Show Card & Price Card Availability

Checking and Updated the POP

Weekly Selection

Advertised Item

Aeon Member Item

Normal Item

POP and show card have correct price, format & description

No torn & dirty POP and show card

All the gondola end must have price indicator, either POP or price card

All the Super Saver POP should be updated every Friday

Make sure all merchandise has the price tag / label

Cigarette stock from DC are delivered in a metal box

MMD & Account OL keep the metal box keys

All keys use transaction are recorded in log book

The key is always been kept in MMD office before and after business hour

MMD & Account OL and OA using the correct procedure for the receiving of cigarette delivery

Cigarette stocks are been kept in the looked cabinet in backroom

Only OL, LL and OM keep the cabinet key

Stock IN is recorded in the stock card

The backroom cigarette stock OUT reconciled to Service Counter cigarette stock IN

Stock take done every morning before counter open and of business hour

No merchandise on the floor

Highlight all new and promotion merchandise at selling floor

No department merchandise leftover at cashier counter.

Make sure all the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally

Ensure all the display merchandise on top shelves is clean from dust

All merchandise are arranged on the shelf or platform

Display according to rules, not too high and easy to crab by customer especially heavy merchandise

Merchandise is stacking properly on the kawajun trolley (heavy at the bottom and light merchandise at the top)

All loose merchandise and boxes are arranged properly

All damage item is placed at one special area for DAMAGE items

Check balance stock at selling area and do forwarding, replenishment and balance stock checking for reduce OOS and also weekly ordering purpose

All OOS item should attach with OOS sticker

Ensure compliance scan the OOS item on daily basis

Ensure Group Leader and department staff assist the compliance to scan OOS item

If compliance on leave or not around and upload all the OOS data inside the system and also send the OOS report to HQ-SOS

Monitor, plan countermeasure and action taken should be done for all OOS item to

Avoid customer complain, not enough stock and assortment at selling floor.

All the Gondola End Display should follow the MBB or highlight the New Arrival,

Advertisement and Promotion merchandise

Ensure store keep not more than 3 tan stock of rice and monitor thru stock card

Checking on Advertisement, Promotion and Super Saver item to make sure all the promotion price already updated before store open

Follow the FIFO concept for replenishment or display the merchandise

Make sure all the forwarding done before the replenishment

Assist on checking the receiving of groceries, received by staff / OL and MMD if Foodline Line Leader or Line Manager is not around.

The condition of shelves or gondola are in good condition

No unused fixtures or customer trolley

Floor tiles is complete and in good condition

Pillar / Wall is well maintained without any stain, cello tape or poster

All shelve is clean and no dust

Make sure all data strip, POP holder, price card holder, wagon and platform in good condition and the quantity are enough.

Stock card

Monitor and checking of stock card – make sure opening stock, sales, closing stock and stock movement is recorded

Verify the cash memo, balance stock and online sales is tally

Monitor the rice stock card to ensure the balance stock at store not more than 3 Tan

Security and loss management

All backroom or cages are locked in a good condition

Monitoring and control on key management movement

No unauthorized person is allowed to go into the backroom

Monitor and checking of stock card– make sure opening stock, closing stock and

stock movement is recorded

Backroom Management

Damaged item corner

Damaged item corner is clean and PA items are arranged properly

Arrangement of Stock

All loose item is placed at loose item gondola at backroom

All stock more than 8 weeks are been placed at Green Area Zone

All merchandise well stacked by staff / Backroom Assistant

No consumed goods or empty packages merchandise found at backroom

Showcase, cabinets, cages are looked when not in used

Look and cages are in good condition

Staff return all keys to Operations Leader, Line Leader / Operations Manager at the end of business hours

FIFO sticker are pasted on the top right-hand corner of cartoon box

Backroom stocks are arranged using FIFO system to ensure are easy to retrieve FIFO report prepared by backroom supervisor (by 2nd & 17th of every month)

Stock with put in the different carton box are pasted with items description indicator and expiry date

Monitor all the slow moving& dead stock to avoid expired merchandise and also, for clearance purpose

Monitor promotion and super saver stock

Follow up on the slow-moving items reported in FIFO report (by checking previous 2 report to determined action has been taken)

Managed all the left-over promotion stock and put in original carton

Make sure all the food merchandise not stacked using the wooden pallet

Ensure all the Food merchandise not stacked with nonfood merchandise and have solid partition

Checking the cleanliness of backroom

No Cart – rack, customer trolley and customer basket is available in the backroom

No empty boxes, rubbish or PA items in the backroom

Merchandise is arranged on shelf and not direct onto floor

Merchandise is arranged accordingly follow the Zonings, Categories, Stacking

Way and also paste the layout (refer the Backroom Manual)

Stock removal monitoring (GTN, GRN & MRS)

Stock receiving monitoring (direct supplier & from DC)

PA Monitoring

Pest Checking

Make sure all the PA Zero item done on daily basic

Document raised before all PA Zero item are taken from damaged item area

Key in all PA Zero item and get approval – should be done before 6.00 pm

All PA Zero item are completely destroyed before throw away and all items are destroyed on the same day of issued

Key in GRN and get approval from manager, make sure supplier collect the merchandise on time

Monitoring on price change (mark up and mark down) and make sure all the price card or POP should be done before store open

Checking OOS items and counter measure:

Best Value

Weekly Selection

Advertised Item

Aeon Member Item

Normal Item

Loading Bay

Checking process to the receiving merchandise, quantity delivery must same with R/N and delivery info, also all the merchandise should collect from loading bay immediately.

Facility, Hygiene and Cleanliness

Maintenance

Ensure all the lighting at selling floor is function

Cleanliness & Hygiene

Checking staff for the cleaning process has been designated in DWS

Cleaning concern area is:

Department Layout (by shelf no) where follow master schedule of cleaning

cycle

Promotion stock

No rubbish, leftover string or cellophane tape

No empty boxes or PA items in the sales area

MONTHLY

Time Table Scheduling

Planning Monthly Department Duty Roster

Checking Monthly Promoter Duty Roster

Checking Monthly Backroom Assistant Duty Roster and Manpower schedule

Planning Manpower for Monthly Stock Take

Key in monthly planning schedule and get approval from manager

Office Management

All documents are filing properly and easy to find

Document Involved:

Monthly Merchandising Report

Monthly Sales Budget & Achievement

Quick Sales / Daily Sales

Monthly Review

Department Duty Roster

Promoter Duty Roster

Promotion Plan

Planning Promotion Setup Plan (inclusive layout, brand, POP, cleaning schedule)

Sales Plan Countermeasure

Meeting

Attending department meeting with merchandiser

Planning and conduct staff meeting

Job Requirements:

Possessed at least Diploma/Degree Holder in any field.

3 -5 years of working experiences in retail operations management/related field.

Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Team

Able to work on shift, weekend, & public holiday.

Posses own transportation.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Fashion Retail & Department Stores More than 10,000 employees

Committed to Customer Satisfaction

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.

As a pioneer in the Malaysian retail industry, AEON plays a significant role in shaping shopping experiences

Committed to Customer Satisfaction

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.

As a pioneer in the Malaysian retail industry, AEON plays a significant role in shaping shopping experiences

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