Team Leader (Sushi Department) - AEON Shah Alam

AEON Co. (M) Bhd. (Retail); Shah Alam; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Medical facility

Salary increase

Further education opportunities

Various allowances

Uniform provided

Job summary

AEON Malaysia is a leading retail company with stores offering groceries, home goods, electronics, furniture, bedding and fashion items. The role focuses on customer service, store operations and staff development within a busy supermarket/department store environment.

The successful candidate will have a Diploma or Degree, 2-3 years in retail operations management, and be able to work shifts including rest days and public holidays, with opportunities for career growth and training.

Qualifications

• Diploma or degree in any field is required.
• 2–3 years of working experience in retail operations management.
• Able to work on shifts including off/rest/public holidays.

Responsibilities

• Listen and communicate positively with customers to build a loyal relationship.
• Ensure advertised products, facilities and services are correct and updated; report discrepancies.
• Participate in store reopening by welcoming customers and addressing shortages.
• Maintain assets, comply with policies, and train team members to do the same.
• Ensure safety equipment is in good condition and manage team communications.
• Provide training to improve professional skills and lead the team to achieve results.
• Adhere to store budgeted expenditure and propose actions to control costs.

Skills

Customer service

Team leadership

Store operations

Communication

Education

Diploma/Degree holder

Job description

Listen and communicate positively with customers to build a strong and loyal relationship

Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately

Participate in store re-opening process by welcoming customers and filling up the shortages

2. Organization Efficiency

• Keep the Company's assets in good operating condition
• Observe and comply with Company's policies
• Ensure that Assets are in good condition and to train team member to do the same as well
• Participating in ensuring that all safety and security equipment are in good working condition
• Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation
• Emphasize on teamwork and teambuilding to create a happy and harmonious working environment
• Provide assistance and have good communication with your team
• Be independent and disciplined

3. Employee training and Development

• To participate in any training activities being assigned to
• Provide and organize training to improve professional skills of your team
• Lead and motivate your team to achieve results and to develop their career/knowledge/skills
• Adhere to store budgeted expenditure
• Propose action plan to control operating expense better
• Provide correct report and figures and be responsible on it
• To update known loss
• Returning of goods are done according to the procedures

Requirements

• Possessed at least Diploma/Degree Holder in any field.
• 2-3 years of working experiences in retail operations management/related field.
• Able to work on shift including Off Day, Rest Day or Public Holiday.
• Medical facility.
• Increase in salary.
• Further education opportunities.
• Variety of Allowance.
• Uniform will be provided

Fashion Retail & Department Stores More than 10,000 employees

Committed to Customer Satisfaction

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.

As a pioneer in the Malaysian retail industry, AEON plays a significant role in shaping shopping experiences

Committed to Customer Satisfaction

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.

As a pioneer in the Malaysian retail industry, AEON plays a significant role in shaping shopping experiences