Learning & Development Manager

Shangri-La Group; George Town; On-site; MYR 90,000 - 130,000; Full time

Job summary

Shangri-La Rasa Sayang, Penang is seeking a Learning & Development Manager to drive talent development initiatives, enhance organizational capability, and foster a strong learning culture across the hotel. You will design and implement training programs, lead internship and campus partnerships, and work closely with department heads to align learning with operational needs.

Fluent English and a collaborative mindset are essential for success in this role, which demands hands-on program

Qualifications

• 2+ years of experience in Learning & Development / Training (hospitality preferred).
• Experience in internship program management or campus engagement is a plus.
• Strong skills in training design, facilitation, and talent development.
• Excellent stakeholder communication and project management skills.
• Passion for people development and organizational growth.
• Pleasant personality & Good Interpersonal skills.
• Fluent in English communication skills.
• Customer orientation, Enthusiasm, Team builder, Initiative, Self starter.

Responsibilities

• Develop and execute training plans to support business and talent development
• Drive leadership development, employee growth, and performance improvement
• Lead internship programs and manage school partnerships
• Deliver training programs and enhance learning effectiveness
• Promote a strong learning culture and employee engagement
• Collaborate with department heads to align training with operational needs

Skills

L&D experience

Internship programs

Training design & facilitation

Stakeholder management

Project management

People development

Interpersonal skills

English fluency

Team builder

Initiative

Self-starter

Job description

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for a passionate and strategic Learning & Development Manager to drive talent development initiatives, enhance organizational capability, and foster a strong learning culture across the hotelto join our team!

As a Learning & Development Manager, we rely on you to

Key Responsibilities

• Develop and execute training plans to support business and talent development
• Drive leadership development, employee growth, and performance improvement
• Lead internship programs and manage school partnerships
• Deliver training programs and enhance learning effectiveness
• Promote a strong learning culture and employee engagement
• Collaborate with department heads to align training with operational needs

We Are Looking For Someone Who

• 2+ years of experience in Learning & Development / Training (hospitality preferred)
• Experience in internship program management or campus engagement is a plus
• Strong skills in training design, facilitation, and talent development
• Excellent stakeholder communication and project management skills
• Passion for people development and organizational growth
• Pleasant personality & Good Interpersonal skills
• Fluent in English communication skills
• Customer orientation, Enthusiasm, Team builderInitiative, Self starter
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.