Sales Manager, RSR & GSH

Shangri-La Group

George Town

On-site

MYR 60,000 - 100,000

Full time

8 days ago

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Qualifications

Bachelor or Diploma in Tourism, Hospitality, or Hotel Management.
Minimum 1 year of experience in a similar hospitality role.
Strong team player with can-do attitude.
Creative thinker with ability to propose win-win solutions for partners.
Thinks outside the box while leading hotel changes.
Understands global markets and local environment.
Fluent in English and Malay (written and spoken).
Experience handling corporate and wholesale accounts.
Solid interpersonal and communication skills.

Responsibilities

Oversee day-to-day sales efforts of the Sales Department.
Develop and implement annual sales plans with measurable targets.
Drive revenue growth and achieve budget guidance.
Convert groups with rooms under supervision.
Implement sales action plans for designated markets.
Manage accounts and provide updates to the Director of Sales.
Conduct daily sales calls and arrange site inspections for corporate clients.
Source new business through visits to key corporate accounts.
Follow up on leads and report progress to the Director of Sales.
Demonstrate strong negotiation skills to maximize profit.

Skills

Sales

Negotiation

Account management

Relationship building

Bi-lingual English Malay

Team player

Communication skills

Market knowledge

Education

Hospitality management degree/diploma

Tools

Microsoft Word

Excel

Job description

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Sales Manager to join our team!

This is a Clustered postion for Shangri-La Rasa Sayang, Penang & Shangri-La Golden Sands, Penang.

As Our Sales Manager, We Rely On You To

To assist and work hand-in-hand with our Commercial Sales Team to oversee and responsible for the day to day sales effort of the Sales Department. To develops and implements annual sales activity plan with measureable targets and achieve budgeted revenue under the guidance and supervision of the Director of Sales. Responsible for the conversion of groups with rooms under the general guidance and supervision of the Director of Sales.

Key Responsibilities

Implement sales action plans for designated market areas as outlined in the marketing plan.
Manage accounts effectively and provide regular updates to the Director of Sales.
Conduct daily sales calls and arrange familiarization/site inspection visits for corporate clients.
Aggressively source new business opportunities through scheduled sales visits to key corporate accounts.
Maintain consistent follow-up on all business leads, assigned projects, and duties, and report progress to the Director of Sales.
Demonstrate strong negotiation skills to maximize profit across all revenue-generating areas.

We Are Looking For Someone Who

Bachelor Degree or Diploma in Tourism, Hospitality, or Hotel Management.
Minimum of 1 year of experience in a similar role within the hospitality industry.
Is a strong team player
Has a can-do attitude
Enjoys crafting creative and best-fit solutions for business partners and customers
Thinks outside of the box whilst leading change in the hotel
Understands the global markets and local environment
Effective bi-lingual in English & Malay in both written and verbal.
Has relevant experience of handling corporate and wholesales
Computer Skills Including Microsoft Word & Excel
Has strong interpersonal and communication skills
Able to engage in a friendly and professional manner with business partners and customers