Lead Warehouse Picking & Fulfilment Supervisor

DKSH Malaysia Sdn Bhd; Klang City, Port Klang; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is seeking an Order Fulfilment Supervisor to oversee daily picking operations in Klang. You will ensure accurate, on-time order fulfilment while managing manpower, monitoring workflow, and maintaining safety and discipline in the picking area.

You will coordinate with replenishment, inventory, outbound, and system teams to sustain smooth picking flow, resolve delays, and improve efficiency in a fast-paced warehouse environment.

Qualifications

• Diploma or Bachelor's degree in logistics, supply chain or related field.
• Equivalent hands-on supervisory experience in warehouse picking or fulfilment may be considered.
• Minimum 3–5 years in warehouse operations, with 1–2 years in a supervisory role.
• Experience in FMCG, retail distribution, consumer goods, or contract logistics preferred.
• Familiarity with WMS, RF devices, SAP or related warehouse systems.

Responsibilities

• Supervise daily picking activities to ensure orders are fulfilled accurately and on time.
• Plan and allocate manpower based on order volume and priorities.
• Monitor picking progress and resolve delays and bottlenecks.
• Ensure compliance with FIFO/FEFO, location discipline, and customer handling standards.
• Coordinate with replenishment, inventory, outbound, and system support teams.
• Review priorities and adjust task deployment to support urgent orders and cut-offs.
• Maintain product handling quality to prevent damage and non-compliance.
• Monitor picking accuracy, productivity, and order completion; drive corrective actions.
• Investigate discrepancies and stock issues; ensure timely resolution.
• Maintain housekeeping, safety, and discipline in the picking area.
• Ensure all picking docs and system transactions are accurate.
• Support continuous improvement to boost efficiency and labour productivity.

Skills

Supervisory experience

Manpower planning

Workflow monitoring

Shift execution

Order fulfilment operations

Education

Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Warehouse Management, Business Administration

Tools

WMS

RF devices

SAP

Job description

DKSH Malaysia Sdn Bhd is seeking an Order Fulfilment Supervisor to oversee daily picking operations in Klang. You will ensure accurate, on-time order fulfilment while managing manpower, monitoring workflow, and maintaining safety and discipline in the picking area.

You will coordinate with replenishment, inventory, outbound, and system teams to sustain smooth picking flow, resolve delays, and improve efficiency in a fast-paced warehouse environment.