Lead Specialist, Agency Operations Support – Non Motor Agency

Liberty Specialty Markets; Malaysia; Hybrid; MYR 80,000 - 130,000; Full time

Job summary

Liberty Specialty Markets is seeking an experienced underwriting professional to act as a central point for referrals and decision-making within authority limits. The role focuses on Non-Motor portfolio profitability, process review, and cross-team knowledge transfer.

You will shape processes, collaborate with portfolio teams, and participate in underwriting projects to optimize performance and delivery across the organization.

Qualifications

• Bachelor's degree in Insurance, Business Administration, Finance or equivalent.
• 5–6 years of experience in underwriting/referrals or related field.
• Strong knowledge of Non-Motor product class.

Responsibilities

• Support Non-Motor portfolio profitability to achieve targeted profit.
• Balance portfolio mix for long-term performance and returns.
• Review processes to ensure effective and efficient delivery of products, pricing and underwriting.
• Ensure seamless knowledge transfers and sharing.
• Participate in developing new processes across Underwriting and the organization.
• Collaborate with portfolio team and stakeholders to simplify process flow.
• Participate in underwriting projects.

Skills

Non-Motor knowledge

Education

Bachelor's Degree in Insurance/Business Admin/Finance

Job description

Responsible in being the central point for referrals, review, making decision within authority limit and handling day to day underwriting referrals for the respective section.

Job Description:

• Responsible to support Non-Motor portfolio profitability to achieve overall targeted profit.
• Balance portfolios mix that optimizes longer term performance and returns.
• Review of process to ensure the most effective and efficient delivery of products, pricing and underwriting.
• Ensure seamless and fast knowledge transfers and sharing.
• Participate in developing new processes across Underwriting and the organization.
• Work with portfolio team and other stakeholder on simplification of process flow.
• Participate in underwriting projects.

Requirements:

• Bachelors Degree in Insurance / Business Admin / Finance or equivalent
• Minimum working experience of 5 - 6 years in the same field.
• Experience and strong knowledge of Non-Motor product class.