Lead Field Engineer - Mission-Critical RF & IT Systems

Motorola Solutions Inc

Penang

On-site

MYR 120,000 - 180,000

Full time

2 days ago

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Benefits offered by this job

Comprehensive training & certification

Career progression opportunities

Job summary

Motorola Solutions is seeking a Lead Field Engineer to join our International Services team. You will deliver mission-critical operations support, drive design and implementation for management, service, and maintenance solutions, and lead customer projects across AMEA.

Training and certifications will be provided to grow your expertise. This role emphasizes field execution, strong communication with clients, and end-to-end ownership of service obligations within the Maintenance Agreement

Qualifications

Bachelor's degree in Engineering or Science or 4+ years in field service.
Experience with LMR, RF systems or related IT networking.
Excellent English communication and customer service skills.

Responsibilities

Collaborate with cross-functional teams on various technology stacks to resolve challenges.
Provide high-quality technical and operational support for mission-critical systems.
Maintain system performance and availability through incident management.
Ensure SLAs are met with Field Services Engineers and Support Operations.
Coordinate with CSM on RFI/RFP/RFQ activities.
Lead and manage maintenance solutions for customer networks.
Attend customer meetings and report to the FSO Team Lead and CSM.
Plan and execute technical tasks per established procedures.