Lead Field Engineer — Mission-Critical Radio & IT Systems

Motorola Solutions Malaysia Sdn Bhd; Penang; Presencial; MYR 120 000 - 180 000; Tempo integral

Resumo da oferta

Motorola Solutions Malaysia Sdn Bhd is seeking a Lead Field Engineer to join our International Services team. The role covers mission‑critical operation support, developing and implementing customer applications and products, and ensuring optimal performance for AMEA customers.

You will contribute to the design and execution of management, service, and maintenance solutions for customer networks, with the goal of independently leading and managing these efforts while upholding SLAs and

Qualificações

• Bachelor Degree or 4+ years in Field Service/Systems management with LMR/RF/Radio/IT expertise.
• Background in Network/IT, Public Safety, or Customer Service.
• Strong verbal and written English communication.

Responsabilidades

• Collaborate with cross-functional teams across technology stacks to resolve complex challenges.
• Provide high-quality technical and operational support for mission-critical IT and Radio systems.
• Maintain system performance and availability through incident and performance management.
• Ensure adherence to SLAs and coordinate MA deliverables with CSM and field teams.
• Plan and execute technical tasks per established instructions and processes.

Conhecimentos

LMR

RF systems

Radio communications

Radio frequency

IT systems

Networking

English proficiency

System management

Formação académica

Bachelor Degree in Engineering or Science

Descrição da oferta de emprego

Motorola Solutions Malaysia Sdn Bhd is seeking a Lead Field Engineer to join our International Services team. The role covers mission‑critical operation support, developing and implementing customer applications and products, and ensuring optimal performance for AMEA customers.

You will contribute to the design and execution of management, service, and maintenance solutions for customer networks, with the goal of independently leading and managing these efforts while upholding SLAs and