L2 Finance Applications Support Engineer

UOB; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd is seeking an experienced Application Support professional in Kuala Lumpur to provide end-to-end support for business users and incidents. The role involves timely resolution, root cause analysis, and collaboration with the development team to ensure smooth production releases.

The ideal candidate will have a degree in computer science or engineering, 5+ years in banking/finance IT environments, and proficiency with Unix/Windows, batch scheduling, SQL, and BI

Qualifications

• Degree in computer science/engineering or related disciplines.
• Min 5 years of experience in application development and support environment in Banking Finance, Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence
• Experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
• Mandatory technical skills : Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting
• Knowledge of Finance, Risk, Accounting, ITIL or similar framework will be advantageous
• OneSumX, Hyperion, SAP GL, Ray, BASEL , Moody's RiskAuthority is a plus

Responsibilities

• Provide application support to business users and promptly address queries to closure.
• Resolve incidents to meet service level targets and handle business/technical queries.
• Perform root cause analysis to prevent recurrence and minimize impact.
• Proactively manage incidents and problems with proper prioritization and escalation.
• Collaborate with development to identify resolutions and production releases.
• Adopt standard Incident and Problem Management workflows including change management communications.
• Participate in DR/BCM activities or infrastructure upgrades.
• Monitor and analyze capacity data to forecast future requirements.
• Support management reporting and other centrally driven project initiatives as needed

Skills

Unix/Windows platforms

Batch scheduling tools

Database queries

BI Tools

Education

Degree in computer science/engineering or related disciplines

Tools

Oracle / MS SQL

Unix/Linux

AS400

Control-M

Shell scripting

Job description

6255 UOB Innovation Hub 2 Sdn Bhd is seeking an experienced Application Support professional in Kuala Lumpur to provide end-to-end support for business users and incidents. The role involves timely resolution, root cause analysis, and collaboration with the development team to ensure smooth production releases.

The ideal candidate will have a degree in computer science or engineering, 5+ years in banking/finance IT environments, and proficiency with Unix/Windows, batch scheduling, SQL, and BI