Korean-Speaking Network Support Engineer (Junior)

HCLTech; Kuala Lumpur; On-site; MYR 44,640 - 78,120; Full time

Job summary

HCLTech in Kuala Lumpur, Malaysia, is seeking an enthusiastic early-career IT Technical Support professional with 1–3 years of experience and near-native Korean language skills. You will gain hands-on exposure to Collaboration, Enterprise Networking, Service Provider Networking, and Network Security while developing technical and problem-solving skills.

Training includes Networking fundamentals, CCNA prep, and language/cultural immersion to support collaboration with Korean customers.

Qualifications

• 1–3 years of working experience in networking or related IT support roles.
• Near-native fluency in Korean (written and spoken).
• Good English communication skills (written and verbal).
• High level of curiosity and eagerness to learn.

Responsibilities

• Assist senior engineers in troubleshooting network incidents for Korean-speaking end-customers.
• Document technical issues and resolutions clearly in English and Korean.
• Adhere to security, compliance, and operational procedures.
• Collaborate with team members across tiers and internal stakeholders.
• Continuously learn and adapt to new technologies and customer requirements.

Skills

Korean language

English communication

Problem-solving

Team collaboration

Education

Bachelor’s degree in Linguistics, Computer Science, or a related field

Job description

HCLTech in Kuala Lumpur, Malaysia, is seeking an enthusiastic early-career IT Technical Support professional with 1–3 years of experience and near-native Korean language skills. You will gain hands-on exposure to Collaboration, Enterprise Networking, Service Provider Networking, and Network Security while developing technical and problem-solving skills.

Training includes Networking fundamentals, CCNA prep, and language/cultural immersion to support collaboration with Korean customers.