Kiosk Operations Manager: Lead Sales & Service

Private Advertiser; Sepang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Private Advertiser is seeking a hands-on operations manager to oversee daily activities of kiosks across Sepang, Taiping and Alor Setar. You will lead staff, ensure SOPs and standards, and drive sales performance to meet targets.

The role requires 2+ years in multi-outlet retail management, strong leadership and communication skills, and willingness to travel between locations with own transport and a valid driving licence. Weekend work may be required.

Qualifications

• 2+ years of experience in retail, F&B or multi-outlet management preferred
• Strong leadership, communication and problem-solving skills
• Able to manage staff independently and take ownership
• Sales and target driven
• Comfortable travelling between Sepang, Taiping and Alor Setar
• Possess own transport and valid driving licence
• Able to work weekends/public holidays when required
• Bahasa Malaysia and English required

Responsibilities

• Manage daily operations of multiple kiosks across Sepang, Taiping and Alor Setar
• Lead, schedule and monitor outlet staff
• Monitor sales performance and achieve targets
• Manage stock ordering, stock levels and stock accuracy
• Ensure SOP, cleanliness and service standards are followed
• Conduct regular outlet visits and solve operational issues
• Prepare basic sales, stock and staff reports
• Provide updates and recommendations to management

Skills

Leadership

Communication

Problem solving

Job description

Private Advertiser is seeking a hands-on operations manager to oversee daily activities of kiosks across Sepang, Taiping and Alor Setar. You will lead staff, ensure SOPs and standards, and drive sales performance to meet targets.

The role requires 2+ years in multi-outlet retail management, strong leadership and communication skills, and willingness to travel between locations with own transport and a valid driving licence. Weekend work may be required.