Key Account Manager (Penang)

Samsung Malaysia Electronics (SME) Sdn Bhd; Penang; On-site; MYR 65,000 - 100,000; Full time

Benefits offered by this job

Employee Purchase Program (EPP)

Flexible Working Hours

Parking Benefits

Gym Allowance

Mobile Phone Allowance

Subsidized Snacks and Drinks & Free-So

Free Flow Coffee

Birthday Vouchers and Celebrations

Festive and Quarterly DepartmentCelebr

Other perks as per company policy

Job summary

Samsung Malaysia Electronics (SME) Sdn Bhd in Penang seeks a seasoned Key Account Manager to drive sales across key retail accounts. You will build strong dealer relationships, negotiate plans, and manage promotions and pricing while ensuring profitability and smooth cross-functional execution.

The role requires 5–8 years in KAM or sales within consumer electronics or FMCG, with strong negotiation and analytical skills, and willingness to travel extensively in the Northern region.

Qualifications

• Bachelor's degree in Business, Marketing or related discipline.
• Proven track record in achieving sales targets for key accounts.
• Excellent negotiation, presentation, and relationship management skills.
• Strong analytical and commercial acumen.

Responsibilities

• Manage and develop assigned key retail accounts in Penang.
• Achieve monthly, quarterly, and annual sales, revenue, and profitability targets.
• Build relationships with dealers, distributors, and key decision-makers.
• Negotiate annual business plans, promotions, pricing, and contracts.
• Monitor sell-in/sell-out, inventory, and product mix.
• Execute new product launches, in-store branding, merchandising, and campaigns.
• Conduct regular business reviews to identify growth opportunities.
• Collaborate with HQ to ensure smooth execution and timely payments.
• Prepare accurate sales forecasts and demand planning.
• Expand distribution coverage and identify new opportunities in Penang.

Skills

Negotiation

Presentation

Relationship management

Analytical

Commercial acumen

Microsoft Word

Microsoft Excel

Education

Bachelor's Degree in Business/Marketing or related

Tools

Microsoft Word

Microsoft Excel

Job description

The Key Account Manager is reporting to Penang Branch Head, and responsible for driving sales growth, market share, and profitability across assigned key retail accounts in Penang. The role focuses on developing strong customer relationships, executing sales strategies, ensuring excellent retail execution, and achieving sales targets for the full range of Digital Appliances / Smart devices to empower AI Living.

Key Responsibilities

Manage and develop assigned key retail accounts in Penang.

Achieve monthly, quarterly, and annual sales, revenue, and profitability targets.

Build strong relationships with dealers, distributors, and key decision-makers.

Negotiate annual business plans, promotional activities, pricing, and commercial agreements.

Monitor sell-in, sell-out, inventory levels, and product mix to optimize business performance.

Execute new product launches, in-store branding, merchandising, and promotional campaigns.

Conduct regular business reviews with customers to identify growth opportunities.

Work closely with HQ team to ensure smooth execution.

Ensure timely collection of outstanding payments and maintain healthy account receivables.

Prepare accurate sales forecasts and demand planning to support inventory management.

Expand distribution coverage and identify new business opportunities within Penang.

Job Requirements

Bachelor's Degree in Business, Marketing, or related discipline.

Minimum 5-8 years of Key Account Management or Sales experience in Consumer Electronics, Home Appliances, IT, or FMCG industries.

Proven track record in achieving sales targets and growing key accounts.

Excellent negotiation, presentation, and relationship management skills.

Strong analytical and commercial acumen.

Proficient in Microsoft Word, and Excel.

Willing to travel extensively within Northern region.

Yearly renewable contract position available.

Consumer Electronics Manufacturing 101-1,000 employees

Samsung Electronics is a global leader in technology and innovation, opening new possibilities for people everywhere. We are transforming the worlds of smartphones, TVs, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors, LED solutions and Internet of Things.

We have grown into one of the world’s leading technology companies, and become recognized as one of the top 5 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people who drive our growth.

Visit www.samsung.com/careers to learn more about career opportunities and join us as we Reimagine Your Future.

Samsung Electronics is a global leader in technology and innovation, opening new possibilities for people everywhere. We are transforming the worlds of smartphones, TVs, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors, LED solutions and Internet of Things.

We have grown into one of the world’s leading technology companies, and become recognized as one of the top 5 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people who drive our growth.

Visit www.samsung.com/careers to learn more about career opportunities and join us as we Reimagine Your Future.

Perks and benefits Employee Purchase Program (EPP) Flexible Working Hours Parking Benefits Gym Allowance Mobile Phone Allowance Subsidized Snacks and Drinks & Free Flow Coffee Birthday Vouchers and Celebrations Festive and Quarterly Department Celebration

What can I earn as a Key Account Manager