Key Account Manager (TV DAV)

Samsung; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking a seasoned Key Account Manager to drive sales growth and profitability across nationwide key retail accounts in Digital Appliances and Smart devices. You will build strong customer relationships, negotiate plans and promotions, and lead in-store execution to maximize revenue and market share.

The role requires extensive travel within Klang Valley and across Malaysia, a strong track record in achieving sales targets, and excellent negotiation and analytical skills.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 5-8 years of Key Account Management or Sales experience in consumer electronics, home appliances, IT, or FMCG industries.
• Proven track record in achieving sales targets and growing key accounts.
• Excellent negotiation, presentation, and relationship management skills.
• Strong analytical and commercial acumen.

Responsibilities

• Manage and develop assigned key retail accounts across nationwide.
• Achieve monthly, quarterly, and annual sales, revenue, and profitability targets.
• Build strong relationships with dealers, distributors, and key decision-makers.
• Negotiate annual business plans, promotional activities, pricing, and commercial agreements.
• Monitor sell-in, sell-out, inventory levels, and product mix to optimize business performance.
• Execute new product launches, in-store branding, merchandising, and promotional campaigns.
• Conduct regular business reviews with customers to identify growth opportunities.
• Work closely with HQ team to ensure smooth execution.
• Ensure timely collection of outstanding payments and maintain healthy account receivables.
• Prepare accurate sales forecasts and demand planning to support inventory management.
• Expand distribution coverage and identify new business opportunities within Klang Valley & nationwide.

Skills

Key Account Management

Sales

Negotiation

Relationship management

Analytical thinking

Education

Bachelor's Degree in Business/Marketing

Tools

Microsoft Word

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Key Account Manager is reporting to AV Sales Head and responsible for driving sales growth, market share, and profitability across assigned key retail accounts across nationwide. The role focuses on developing strong customer relationships, executing sales strategies, ensuring excellent retail execution, and achieving sales targets for the full range of Digital Appliances / Smart devices to empower AI Living.

Key Responsibilities

Manage and develop assigned key retail accounts across nationwide.

Achieve monthly, quarterly, and annual sales, revenue, and profitability targets.

Build strong relationships with dealers, distributors, and key decision-makers.

Negotiate annual business plans, promotional activities, pricing, and commercial agreements.

Monitor sell-in, sell-out, inventory levels, and product mix to optimize business performance.

Execute new product launches, in-store branding, merchandising, and promotional campaigns.

Conduct regular business reviews with customers to identify growth opportunities.

Work closely with HQ team to ensure smooth execution.

Ensure timely collection of outstanding payments and maintain healthy account receivables.

Prepare accurate sales forecasts and demand planning to support inventory management.

Expand distribution coverage and identify new business opportunities within Klang Valley & nationwide.

Job Requirements

Bachelor's Degree in Business, Marketing, or related discipline.

Minimum 5-8 years of Key Account Management or Sales experience in Consumer Electronics, Home Appliances, IT, or FMCG industries.

Proven track record in achieving sales targets and growing key accounts.

Excellent negotiation, presentation, and relationship management skills.

Strong analytical and commercial acumen.

Proficient in Microsoft Word, and Excel.

Willing to travel extensively within Klang Valley region & across nationwide.