Key Account Executive (Modern Trade)

CLEF Skincare; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Job summary

CLEF Skincare in Malaysia seeks a results-oriented Key Account professional to manage strategic customers, drive promotions, and strengthen shelf presence across major retailers.

You will collaborate with Brand and Marketing teams, handle orders and claims, monitor planograms, and build long-term partnerships with merchants to grow market share.

Qualifications

• 1–2 years of experience in a Key Account role (FMCG preferred).
• Strong multitasking and organizational skills.
• Good selling, presentation and negotiation skills.
• Fluent in English and Mandarin (written and spoken).

Responsibilities

• Plan monthly/quarterly sales campaigns and activations.
• Sell in assigned promotions and promotional activities.
• Execute promotional plans and product listings.
• Monitor and report on post-execution to ensure objectives are met.
• Work with Brand/Marketing and retail partners to execute 360° campaigns.
• Build and retain long-term customer relationships with established customers.
• Ensure planograms with correct stock weights and maximize merchandising and shelf presence.
• Support merchandising with display location and liaising with merchandisers.

Skills

Multitasking

Organizational skills

Sales

Negotiation

Presentation

Communication

Education

Bachelor's degree in Sales/Marketing/Business Management

Job description

Plan monthly/quarterly sales campaign and activation.

Sell in assigned promotions and promotional activities.

Execute promotional plans and products listing.

Monitor and report on post execution to ensure objectives are met.

Work closely with internal Brand and Marketing teams, together with retail partners, to execute 360° brand campaigns.

2) Customer Relationship Building

Build, maintain and retain the long‑term customer relationships with established customers.

Interact with customers in a timely and satisfactory manner.

Ensure planograms are adhered to plan with the right stock weights.

Maximize merchandising and shelf presence, securing secondary display as required and

Support all merchandising efforts by identification of display location, liaison with merchandisers and help with blocks display or merchandising efforts.

4) Collection

Ensure collection and ageing are up to date

5) Administrative

Provide administrative support i.e. order tracking, payment request, customer claim validation, stock return, pricing maintenance & credit note (CN) submission to customers.

Requirements :

At least 1–2 years of experience in a Key Account role, preferably with exposure to the FMCG industry.

Bachelor's Degree in Sales, Marketing, Business Management, or a related field.

Strong multitasking and organizational skills.

Good selling, presentation, and negotiation skills.

Fluent in English and Mandarin (both written and spoken) to effectively communicate with Mandarin-speaking clients and business partners.

Ability to work independently while maintaining strong teamwork and collaboration.

CLEF Skincare is a local skincare brand with the mission to uproot skin issues with CLean & EFfective ingredients.

We are available on clefskincare.com, Shopee Mall, Lazada Mall, Watson, SASA, Aeon Wellness in Malaysia and also our flagship store at Publika G Floor, KL.

CLEF Skincare is a local skincare brand with the mission to uproot skin issues with CLean & EFfective ingredients.

We are available on clefskincare.com, Shopee Mall, Lazada Mall, Watson, SASA, Aeon Wellness in Malaysia and also our flagship store at Publika G Floor, KL.