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THOMSON HEALTH in Malaysia is seeking a proactive Sales Support Manager to assist the Sales Manager in managing key accounts across offline and online channels. You will coordinate promotions, monitor in-store execution, gather market feedback, and align with retailers' HQ to drive sell-out and sales targets.
This role requires strong communication, teamwork, and travel as needed. You will prepare sales reports and forecasts, conduct trade visits and roadshows, and ensure timely responses to
1. Support Sales Manager in managing key accounts across offline and online channels to achieve sales targets.
2. Coordinate and execute monthly and quarterly promotions.
3. Monthly/ quarterly promotion submission.
4. Work closely with retailers and internal teams to ensure excellent in-store execution, monitor sales performance.
5. Gather trade feedback from Sales Team, provide recommendations, and communicate key issues and opportunities to retailers' HQ teams.
6. Conduct trade visits, organize roadshows and trade events, and provide market and competitor activities.
7. Arrangement and monitor Event/ Roadshow, GWP, Stocks allocation support promoter to push the sell-out
8. Prepare sales reports, account updates, and sales forecasts as required.
9. Response customer issues promptly.
Requirements:
1. Diploma or Degree in any related field, or equivalent working experience.
2. 2–3 years of sales or key account experience, preferably in FMCG, Supplements or pharmacy
3. Good communication and negotiation skills.
4. Basic knowledge of Microsoft Office.
5. Self-motivated responsible, and able to work independently.
5. Willing to travel when required.