Key Account Executive (Modern Trade)

CLEF Beauty; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

CLEF Beauty is seeking a results-driven Key Account Executive in Kuala Lumpur to drive sales campaigns, activate promotions, and secure product listings with major retailers. The role focuses on relationship building, planogram adherence, and timely merchandising support, while coordinating with Brand and Marketing teams.

Fluency in English and Mandarin is required to effectively communicate with clients and partners.

Qualifications

• At least 1–2 years of experience in a Key Account role in FMCG.
• Strong multitasking and organizational skills.
• Good selling, presentation, and negotiation skills.
• Fluent in English and Mandarin (spoken and written).

Responsibilities

• Plan monthly/quarterly sales campaigns and activations.
• Sell in assigned promotions and promotional activities.
• Execute promotional plans and products listing.
• Monitor and report post-execution to meet objectives.
• Collaborate with Brand/Marketing teams and retail partners for 360 brand campaigns.
• Build and maintain long-term customer relationships.
• Ensure planograms are adhered to with correct stock weights.
• Maximize merchandising and shelf presence with secondary displays as needed.
• Provide administrative support: order tracking, payments, claims, stock returns, pricing, CN submissions.
• Ensure collection and ageing are up to date.

Skills

Multitasking

Organizational skills

Selling

Presentation

Negotiation

English

Mandarin

Education

Bachelor's Degree in Sales, Marketing, Business Management, or related field

Job description

Key Account Executive is responsible for executing sales and marketing plans in an assigned list of customer accounts.

Job Role:

• Plan monthly/quarterly sales campaign and activation.
• Sell in assigned promotions and promotional activities.
• Execute promotional plans and products listing.
• Monitor and report on post execution to ensure objectives are met.
• Work closely with internal Brand and Marketing teams, together with retail partners, to execute 360 brand campaigns.

2) Customer Relationship Building

• Build, maintain and retain the long-term customer relationships with established customers.
• Interact with customers in a timely and satisfactory manner.
• Ensure planograms are adhered to plan with the right stock weights.
• Maximize merchandising and shelf presence, securing secondary display as required and
• Support all merchandising efforts by identification of display location, liaison with merchandisers and help with blocks display or merchandising efforts.

4) Collection

• Ensure collection and ageing are up to date

5) Administrative

• Provide administrative support i.e. order tracking, payment request, customer claim validation, stock return, pricing maintenance & credit note (CN) submission to customers.

Requirements :

• At least 1–2 years of experience in a Key Account role, preferably with exposure to the FMCG industry.
• Bachelor's Degree in Sales, Marketing, Business Management, or a related field.
• Strong multitasking and organizational skills.
• Good selling, presentation, and negotiation skills.
• Fluent in English and Mandarin (both written and spoken) to effectively communicate with Mandarin-speaking clients and business partners.
• Ability to work independently while maintaining strong teamwork and collaboration.