Key Account Executive

FAIR WORK (M) SDN. BHD.; Bayan Lepas; On-site; MYR 33,000 - 61,000; Full time

Job summary

FAIR WORK (M) SDN. BHD. is seeking an administrative professional to manage invoicing, visa coordination, and client liaison in a cross-cultural environment.

The role requires sharp attention to documentation and deadlines, with responsibilities spanning invoicing, visa applications, and immigration matters. The ideal candidate will handle translation and document preparation for China-based clients, communicate with clients effectively, and be willing to travel to immigration offices or client

Qualifications

• Experience in invoicing, transport/hostel coordination, or foreign worker management.
• Familiarity with PVP, Employment Pass (EP), visa applications, and immigration processes.
• Excellent command of English and Bahasa Malaysia, both written and spoken.
• Proficiency in Chinese/Mandarin is a strong advantage for China-based clients.
• Strong attention to detail in invoicing, documentation, and processing applications.
• Good Microsoft Office and Excel skills.
• Strong communication, coordination, and follow-up abilities.
• Able to manage multiple tasks and meet deadlines with minimal supervision.
• Willing to travel to immigration offices, client premises, or other locations.

Responsibilities

• Prepare, verify, and submit service invoices, including transport and hostel charges.
• Coordinate and follow up on PVP and EP visa applications, renewals, and related docs.
• Handle visa applications, renewals, and immigration matters.
• Communicate with clients regarding invoicing, transport, hostel, visa, and other operations.
• Travel to immigration offices, government agencies, or client sites when required.
• Prepare, verify, organize, and maintain relevant documents; assist with translation for China-based clients.
• Monitor pending invoices, applications, approvals, renewals, and outstanding documents; follow up as needed.
• Perform other operational, administrative, and account-related tasks as assigned.

Skills

Invoicing

Transport coordination

Foreign worker management

PVP/EP visa

Immigration processes

English

Bahasa Malaysia

Chinese/Mandarin

Microsoft Office

Excel

Tools

Microsoft Office

Excel

Job description

Invoice Preparation: Independently prepare, verify, and submit service-related invoices, including transport and hostel charges, accurately and within the required timeline.

PVP / EP Applications: Coordinate and follow up on Professional Visit Pass (PVP) and Employment Pass (EP) applications, renewals, and related documentation.

Visa Applications: Handle and monitor visa applications, renewals, and immigration-related matters, ensuring all required documents are complete and submitted on time.

Client Liaison: Communicate and coordinate with clients regarding invoicing, transport, hostel, visa, PVP, EP, and other operational matters.

Government / Immigration Liaison: Travel to immigration offices, government agencies, or client premises when required to complete assigned tasks.

Documentation Support: Prepare, verify, organize, and maintain relevant documents and records. Assist with translation and document preparation, particularly for China-based clients.

Follow-up & Coordination: Monitor pending invoices, applications, approvals, renewals, and outstanding documents, ensuring timely follow-up.

Ad-hoc Assignments: Perform other operational, administrative, and account-related tasks as assigned by management.

KEY REQUIREMENTS

Experience in invoicing, transport/hostel coordination, or foreign worker management will be an advantage.

Familiarity with PVP, Employment Pass (EP), visa applications, and immigration processes is highly preferred.

Excellent command of English and Bahasa Malaysia, both written and spoken.

Proficiency in Chinese/Mandarin is a strong advantage due to frequent communication and document translation for China-based clients.

Strong attention to detail, particularly in invoicing, documentation, and application processing.

Good Microsoft Office and Excel skills.

Strong communication, coordination, and follow-up skills.

Able to manage multiple tasks and meet deadlines with minimal supervision.

Willing to travel to immigration offices, client premises, or other locations when required.

Flexible, proactive, responsible, and able to handle ad-hoc assignments and operational matters.