Junior Sales Associate (MYTOWN)

6ixty 8ight Creative Fashions Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

6ixty 8ight Creative Fashions Sdn Bhd in Kuala Lumpur is seeking a customer-focused Retail Sales Associate to greet customers and guide them to suitable products, delivering service that aligns with our standards.

You will engage with customers across the store, maintain merchandising standards, assist in fitting rooms and at the cashier, and contribute to team targets while supporting the supervisor with weekly reports and store operations.

Qualifications

• 1–2 years of retail experience (fashion retail preferred).
• Strong passion for customer service and excellent communication skills.
• High attention to detail and willingness to learn.
• Energetic, approachable, and dedicated to positive customer experiences.
• Fashion-forward, professional, and confident in engaging with customers.
• Self-motivated and sales-driven with a strong service mindset.
• Solid leadership skills and ability to collaborate with the team.
• Proficient in spoken and written English (needed for internal reports and communications).

Responsibilities

• Greet and engage customers in a welcoming, customer-first environment.
• Understand customer needs and guide them to suitable products.
• Provide professional assistance on the sales floor, fitting rooms, and cashier area.
• Share product knowledge and introduce new items to support upselling.
• Maintain understanding of all product categories and store cleanliness.
• Support the Assistant Supervisor/Supervisor with store operations and weekly reports.
• Monitor KPIs and motivate team to achieve sales targets.
• Supervise junior sales associates and part-timers to ensure daily tasks are completed.

Skills

Customer service

Communication

Leadership

Team collaboration

Sales-driven

English proficiency

Tools

POS systems

Job description

Greet and engage customers, ensuring a welcoming and customer-first environment.

Understand customer needs and guide them to suitable products, delivering service that aligns with company standards.

Provide professional assistance throughout the store—including the sales floor, fitting rooms, and cashier area.

Share product knowledge (materials, features, pricing, promotions) and introduce new items to support upselling opportunities.

Maintain a strong understanding of all product categories.

Uphold store cleanliness and organization according to company guidelines.

Support the Assistant Supervisor/Supervisor with store operations, including weekly reports and administrative tasks.

Monitor KPIs and motivate team members to achieve sales targets.

Supervise junior sales associates and part-timers to ensure daily tasks are completed and operations run smoothly.

REQUIREMENTS:

Minimum 1–2 years of retail experience (fashion retail preferred).

Strong passion for customer service with excellent communication skills.

High attention to detail and willingness to continuously learn.
Energetic, approachable, and dedicated to creating positive customer experiences.

Fashion-forward, professional, and confident in engaging with customers.

Self-motivated and sales-driven, with a strong service mindset.

Solid leadership skills and a strong work ethic; able to collaborate effectively with the team.

Proficient in spoken and written English (required for internal reports and communication with our international team).