Supervisor (Sunway Putra/MyTOWN)

Private Advertiser; Kuala Lumpur; On-site; MYR 73,000 - 112,000; Full time

Job summary

Private Advertiser in Kuala Lumpur is seeking a Store Manager to drive daily and monthly sales KPIs, supervise a retail team, and ensure smooth store operations in fast-fashion/jewelry segments.

You will lead visual merchandising, handle inventory, POS tasks, and deliver excellent customer service while working retail shifts, weekends and public holidays. The role requires 1–2 years in retail store management and strong leadership with bilingual communication.

Qualifications

• 1–2 years in retail store management or supervisory roles.
• Experience in fast-fashion/jewelry retail.
• Strong leadership and problem-solving skills.
• Target-driven with knowledge of retail inventory and POS operations.
• Excellent communication in English and Bahasa Malaysia.
• Willingness to work retail shifts, weekends and public holidays.

Responsibilities

• Sales & Performance: Drive daily/monthly KPIs, monitor store targets, and motivate staff to maximize conversion rates.
• Team Leadership: Recruit, train, schedule, and lead a high-performing retail team (Full-Time & Part-Time staff).
• Store Operations: Manage stockroom inventory, conduct regular stock takes, minimize shrinkage, and maintain opening/closing compliance.
• Visual Merchandising: Ensure visual display standards align with brand guidelines to keep the store attractive and fast-moving.
• Customer Service: Lead by example on the sales floor, handling customer inquiries and maintaining top service standards.

Skills

Leadership

Team management

Staff motivation

Retail operations

POS operations

Inventory basics

Communication

Job description

Sales & Performance: Drive daily/monthly sales KPIs, monitor store targets, and motivate staff to maximize conversion rates.

Team Leadership: Recruit, train, schedule, and lead a high-performing retail team (Full-Time & Part-Time staff).

Store Operations: Manage stockroom inventory, conduct regular stock takes, minimize shrinkage/loss, and maintain store opening/closing compliance.

Visual Merchandising: Ensure visual display standards align strictly with brand guidelines to keep the store attractive and fast-moving.

Customer Service: Lead by example on the sales floor, handling customer inquiries and maintaining top service standards.

Requirements

• Minimum 1–2 years of experience in retail store management, supervisory roles, or fast-fashion/jewelry retail.
• Strong leadership, team management, and problem-solving skills.
• Target-driven with basic understanding of retail inventory and POS operations.
• Excellent communication skills in English and Bahasa Malaysia.
• Willingness to work retail shifts, weekends, and public holidays.