Junior E-Commerce Specialist: Shopee, TikTok & Web

PENERBIT ILMU BAKTI SDN. BHD.; Petaling Jaya; On-site; MYR 45,000 - 78,000; Full time

Job summary

Penerbit Ilmu Bakti Sdn. Bhd. is seeking an enthusiastic E-commerce Executive to manage Shopee, TikTok Shop, and the company website, handling product listings, pricing, stock, promotions, and customer inquiries.

The role involves creating content, supporting campaigns, livestreams, and performance reporting, with training provided for fresh graduates and opportunities to appear in videos.

Qualifications

• Diploma/Degree in Marketing, Business, E-Commerce, Mass Communication or related field preferred.
• Fresh graduates are encouraged to apply — training will be provided.
• Good spoken Bahasa Malaysia and communication skills.
• Comfortable appearing and speaking on camera.
• Interested in TikTok, Shopee, e-commerce and social media.
• Computer literate – familiar with MS Word, MS Excel, AI tools, etc.
• Positive attitude, responsible and willing to learn.
• Able to work independently and as part of a team.
• Experience with Shopee, TikTok Shop or social media is an added advantage.

Responsibilities

• Manage day-to-day operations for Shopee , TikTok Shop & Official Website.
• Upload and maintain product listings, pricing, stock information and promotions.
• Assist with platform campaigns, vouchers, bundles and promotional activities.
• Monitor orders and coordinate order fulfilment.
• Respond to customer enquiries and provide product recommendations.
• Handle basic after-sales enquiries and follow-ups.
• Learn and maintain good knowledge of PIB's products and key selling points.
• Assist with e-commerce sales and performance reporting.
• Support the preparation of e-commerce content and promotional materials.
• Appear in short-form videos and other e-commerce content when required.
• Conduct TikTok/Shopee livestream sessions.
• Assist with other e-commerce and related administrative duties when required.

Skills

Bahasa Malaysia

Communication skills

Education

Diploma/Degree in Marketing, Business, E-Commerce, Mass Communication or related field

Tools

MS Word

MS Excel

AI tools

Job description

Penerbit Ilmu Bakti Sdn. Bhd. is seeking an enthusiastic E-commerce Executive to manage Shopee, TikTok Shop, and the company website, handling product listings, pricing, stock, promotions, and customer inquiries.

The role involves creating content, supporting campaigns, livestreams, and performance reporting, with training provided for fresh graduates and opportunities to appear in videos.