Junior Computer Technician

Smartserver Sdn Bhd; Selangor; On-site; MYR 20,000 - 27,000; Full time

Job summary

Jora Malaysia in Malaysia is seeking a motivated, hands-on Junior Computer Technician to join our growing team. This entry-level role focuses on hardware and practical IT skills, with hands-on training and exposure to a wide range of enterprise equipment from leading global brands.

No prior experience required; we value work ethic, a positive attitude, and a willingness to learn as you gain core hardware knowledge.

Qualifications

• Fundamental understanding of computer hardware and ability to identify common components.
• Practical, hands-on approach to troubleshooting technical issues.
• Responsible, punctual, and able to work independently and in a team.

Responsibilities

• Inspect, test, diagnose laptops, desktops, monitors, and IT peripherals.
• Perform basic troubleshooting, component testing, and hardware repairs.
• Upgrade or replace hardware components including RAM, SSD/HDD, batteries, keyboards, and screens.
• Install operating systems, drivers, and essential software.
• Prepare and refurbish computer equipment to meet company quality standards.
• Count, verify, and log inventory; label and organize IT assets.
• Maintain inventory records and assist with spare parts storage.
• Inspect warranty return units and perform necessary component replacements.
• Keep workstation clean, safe, and in line with SOPs and safety protocols.
• Assist team members across operational areas and expand hardware knowledge.

Skills

Basic tech knowledge

Problem-solving mindset

Work ethic

Soft skills

Physical capability

Bonus qualification

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a motivated, hands-on Junior Computer Technician to join our growing team. This is an ideal entry-level role for tech enthusiasts who enjoy working with computer hardware and are eager to build practical skills. Prior experience is not required—we value strong work ethic, a positive attitude, and a willingness to learn above formal qualifications. You will receive hands-on training and gain broad exposure to a wide variety of enterprise IT equipment from leading global brands.

Key Responsibilities

Computer Hardware & Processing

• Inspect, test, and diagnose laptops, desktops, monitors, and IT peripherals.
• Perform basic troubleshooting, component testing, and hardware repairs.
• Upgrade or replace hardware components, including RAM, SSD/HDD, batteries, keyboards, and screens.
• Install operating systems, drivers, and essential software.
• Prepare and refurbish computer equipment to meet company quality standards.

Inventory & Asset Management

• Count, verify, and log incoming and outgoing inventory.
• Label, record, and systematically organize IT assets.
• Maintain accurate inventory records and asset documentation.
• Ensure spare parts and equipment are stored neatly and securely.
• Pick and assemble customer orders accurately against order sheets.
• Conduct final quality control (QC) checks prior to dispatch.
• Pack products securely for courier shipping or bulk delivery.
• Assist with loading, unloading, and moving stock within the warehouse.

Warranty & After-Sales Service

• Inspect and diagnose warranty return units.
• Carry out necessary component replacements or repairs.
• Record technical findings and update internal service logs.

General Operations

• Maintain a clean, safe, and organized workstation.
• Strictly follow company standard operating procedures (SOPs) and safety protocols.
• Assist team members across different operational areas when needed.
• Continuously expand hardware knowledge and adapt to new technologies.

Requirements

• Basic Tech Knowledge: Fundamental understanding of computer hardware and the ability to identify common components.
• Problem-Solving Mindset: Practical, hands-on approach with a passion for troubleshooting technical issues.
• Work Ethic: Responsible, punctual, and capable of working both independently and in a team setting.
• Physical Capability: Physically fit to lift, move, and handle heavy IT equipment and stock.
• Soft Skills: Good communication skills and a strong commitment to learning.
• Bonus Qualification: Previous experience in computer repair, IT assembly, or electronic servicing is a plus (but not required).

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .