Junior Café All-Rounder

Hello Chai; Kuala Lumpur; On-site; MYR 18,000 - 31,000; Full time

Benefits offered by this job

Staff meals

Annual leave 14 days

Medical leave 14 days

Public holidays 11

Performance bonus RM 100-300

Loyalty bonus RM 300–600

Growth opportunities

50% off menu items

Training provided

Job summary

Hello Chai is a Malaysian fusion food and beverage brand opening its first café. We are seeking café all-rounders to join our small team. Both roles are full time, 6 days per week with 1 rest day per week (rotational). This is a small café and everyone does a bit of everything.

Base salary RM 1,600-2,000 (junior) and RM 2,200-2,800 (senior) with EPF & SOCSO, annual and medical leave, monthly performance bonuses, and staff perks. Training provided on all recipes and equipment as Hello Chai grows.

Qualifications

• Love for food and drinks; reliable and punctual.
• Good with people; warm and genuine.
• Willing to learn and be trained; attention to detail is crucial.
• Experience brewing chai or South Asian teas is a plus.
• Cafe, F&B or barista experience is nice to have.

Responsibilities

• Brew and prepare chai varieties and other drinks.
• Operate blender, tea boilers and maintain bases.
• Serve customers at the counter and handle orders.
• Take payments via POS, QR and cash; explain menu.
• Keep counters, equipment and displays clean and stocked.
• Close the café and prep for the next day.

Skills

Food & beverage

Customer service

Punctuality

Attention to detail

Team player

POS familiarity

Tools

POS system

Job description

Hello Chai is a Malaysian fusion food and beverage brand opening its first café. We're looking for café all-rounders to join our team. Both roles are full time, 6 days per week with 1 rest day per week (rotational). This is a small café and everyone does a bit of everything.

Key responsibilities

Brew fresh chai daily including karak chai, oat chai, and kashmiri chai in batches using our recipes - consistency every single time

Operate the blender and tea boilers

Serve drinks at the counter, pour with care, garnish drinks accordingly

Maintain chai bases throughout the day - monitor urns, replenish batches, keep temperatures right

Assemble certain food items fresh to order

Re-crisp pastries in batches using the air fryer throughout service

Keep the food display stocked, fresh and looking great throughout the day

Take orders warmly and efficiently

Handle payment via POS, QR (DuitNow/GrabPay) and cash

Explain the menu to curious customers

Keep the counter clean, organised and well-stocked at all times

Arrive on time for opening prep - chai bases need to be brewed before the first customer walks in

Stock count at the start and end of each day

Clean all equipment thoroughly - urns, strainers, blender, air fryer, counter surfaces

Close the café properly - everything labelled, stored and prepped for the next morning

About you

Genuine love for food and drinks

Reliable, punctual and consistent

Good with people - warm and genuine

Willing to learn and be trained

Attention to detail - consistency matters here

Experience brewing chai or South Asian teas (nice to have)

Café, F&B or barista experience (nice to have)

Familiarity with South Asian flavours and ingredients (nice to have)

Experience operating a POS system (nice to have)

Base salary RM 1,600-2,000 (junior) RM 2,200-2,800 (senior)

EPF & SOCSO statutory contributions as required by Malaysian law

Annual leave 14 days per year (after probation)

Medical leave 14 days per year as per Employment Act

One staff meal or drink per shift - on the house

11 gazetted public holidays or replacement off-day

Performance bonus RM 100-300 per month based on individual performance, consistency and attitude. Reviewed monthly.

Loyalty bonus RM 300 bonus at 6 months. RM 600 bonus at 12 months.

Formal salary review at 6 months and annually

Additional RM 50-100 per day for working Hello Chai pop-ups, expos or catering events outside regular hours

Growth opportunity - as Hello Chai grows, you grow with us. Junior staff who show initiative will be fast-tracked into senior roles.

50% off all Hello Chai menu items when off duty

Training provided on every recipe, every technique and every piece of equipment

About us

Hello Chai is a Malaysian fusion food and beverage brand built on the idea that the best things happen when two cultures stop being polite and start sharing a pot of chai. We brew bold Karak chai and a naturally pink Kashmiri chai along with other nostalgic Pakistani and Middle Eastern drinks.