Tea Barista (Quill City Mall)

CHAGEE (M) SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Basic plus fixed allowance & incentive

On-job Training & Development Provided

Career Advancement based on on-job绩绩

Free CHAGEE Drinks

EPF SOCSO

Job summary

CHAGEE (M) SDN. BHD. (Retail) seeks a Tea Barista at Quill City Mall, Kuala Lumpur. You will brew beverages, operate the outlet, handle payments, and ensure service quality.

Join a team focused on exceptional customer experience, maintain inventory and cleanliness, and support daily operations. On-job training, career advancement, and benefits are provided.

Qualifications

• SPM certification is required.
• Experience in F&B outlets is preferable.
• Able to work as part of a team to achieve outlet targets and ensure smooth operations.
• Self-discipline and self-driven to stay up-to-date with outlet tasks.
• Own transportation and willingness to travel.

Responsibilities

• Prepare beverages according to in-house recipes.
• Operate beverage station and manage daily outlet operations.
• Handle cash, card payments and e-wallet payments accurately.
• Maintain outlet cleanliness, stock, and equipment with routine maintenance.
• Provide excellent customer experience and address customer concerns.

Skills

Tea making

Customer service

Teamwork

Cash handling

Education

SPM certification

Tools

POS system

Job description

We are looking for Tea Barista at Quill City Mall, Kuala Lumpur . At CHAGEE, we believe that all outlet staff is the bloodline of the company as they are the front-liner who bring the up most services and product to satisfy the needs of all CHAGEE’s customers. Candidate is expected to understand and fulfill task relevant to operate a food & beverage outlet.

Expected to work at highest standard at all times to ensure outlets product and service quality.

Manage and to brew the beverage based out in-house recipe.

Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.

Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.

Ensure outlet operation guide is adhere to by outlet and staff at all time.

Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.

Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.

Required to participate in operational process, including preparation of beverages, handle cashier position and any other relevant task of outlets.

Requirements

Candidate must possess at least SPM certification.

Have prior working experience responsible on F&B outlet is preferable.

Able to work as a team to achieve outlet target and ensure smooth outlet process.

Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.

Possess own transportation and willing to travel.

Basic plus fixed allowance & incentives provided

On-job Training & Development Provided

Career Advancement based on candidate on-job performance

Free CHAGEE Drinks

EPF SOCSO

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Tea Maker?
• Do you possess or have access to your own transportation?
• How far are you willing to travel for work?