Junior Broadcast Systems Support Engineer

Peregrine Broadcast Sdn Bhd; Cyberjaya; On-site; MYR 42,000 - 72,000; Full time

Job summary

Peregrine Broadcast Sdn Bhd is seeking a Junior Broadcast Technology Support Engineer to join our expanding engineering team in Malaysia. You will support three TV stations and contribute to knowledge transfer and documentation within a fast-growing tech company.

The role requires a Diploma or Degree in a related technical discipline or equivalent practical experience, with a focus on broadcast IT infrastructure and workflows.

Qualifications

• 2+ years experience in a team supporting Broadcast systems.
• Diploma or Degree in a related technical discipline or equivalent practical experience.
• Experience supporting technical systems is a nice to have.
• Knowledge of broadcast IT infrastructure and workflows is preferred.
• Ability to self-manage time and work ethic is essential.

Responsibilities

• Provide prompt, in-depth hands-on technical support of Broadcast systems and services.
• Manage the lifecycle of all incidents of assigned Broadcast systems and services.
• Assist other Broadcast Technology teams as directed.
• Take ownership of design, implementation and support of assigned systems and services.
• Manage incidents, requests, changes and upgrades of broadcast systems and services.
• Develop workflows to meet business objectives.
• Install and configure computer applications.
• Monitor and maintain computer networks.
• Document issues and changes with proper reporting.
• Interact with clients via phone, email or chat with clear instructions.
• Maintain organised procedural documents and reports.
• Escalate issues following standard procedures.
• Follow up with clients to ensure systems function after troubleshooting.
• Document, track and suggest improvements to procedures and knowledge base.
• Perform daily monitoring and maintenance of technical systems.

Skills

Broadcast systems experience

Team collaboration

Documentation skills

Customer communication

Education

Diploma or Degree in a related technical discipline

Equivalent practical experience

Job description

Peregrine Broadcast Sdn Bhd is seeking a Junior Broadcast Technology Support Engineer to join our expanding engineering team in Malaysia. You will support three TV stations and contribute to knowledge transfer and documentation within a fast-growing tech company.

The role requires a Diploma or Degree in a related technical discipline or equivalent practical experience, with a focus on broadcast IT infrastructure and workflows.