Japanese-Speaking ERP Retail Support (Malaysia)

Sutherland; Kuala Lumpur; Presencial; MYR 24 000 - 36 000; Tempo integral

Resumo da oferta

Sutherland is a renowned company recognized for its customer service excellence. This role targets candidates with demonstrated front-facing customer service experience and Japanese language proficiency, including JLPT N1/N2.

Candidates with college to master’s level education and relevant experience are encouraged to apply. English-language communication is essential, and the position may involve interacting with customers politely using proper Kanji literacy.

Qualificações

• Working experience: at least 6 months in a customer service industry.
• College degree: 3-4 years of professional working experience, with fronting customers working experience of 6 months and above
• Bachelor’s degree: 2 years of professional working experience, with fronting customers working experience (at least 6 months and above, part-time in customer service can be considered)
• Master’s degree: part-time fronting customers work experience is preferred. However, there is no requirement for working experience if candidate has a master's degree.
• Non-Natives - With JLPT N1 or N2 with at least 6 months to 1 year of customer service experience in Japanese language
• Japanese Language skills:Able to read and write Kanji script, strong honorifics, and able to interact with customers politely.

Conhecimentos

Customer service

Japanese language

Japanese reading/writing

Front-facing

JLPT N1/N2

Formação académica

College degree

Bachelor’s degree

Master’s degree

Descrição da oferta de emprego

Sutherland is a renowned company recognized for its customer service excellence. This role targets candidates with demonstrated front-facing customer service experience and Japanese language proficiency, including JLPT N1/N2.

Candidates with college to master’s level education and relevant experience are encouraged to apply. English-language communication is essential, and the position may involve interacting with customers politely using proper Kanji literacy.