IT Support Specialist – Helpdesk, Networks & Security

Uue Holdings; Johor Bahru; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

Allowances

Medical Benefit

Training & Development Program

Job summary

Kum Fatt Engineering Sdn Bhd (KFESB) seeks an IT Technician to be the first line of support for its corporate office and branch networks. You will maintain, troubleshoot, and secure daily IT operations, covering hardware, software, network connectivity, and access management.

Responsibilities include setup of new devices, managing user access, OS and security patching, asset inventory, and basic network maintenance under supervision.

Qualifications

• Diploma or Bachelor's degree in IT or related field.
• 1–3 years in IT support or helpdesk.

Responsibilities

• Serve as first line IT support for office and branch networks.
• Set up and deploy workstations, laptops, IP phones, and mobile devices.
• Manage user accounts and access via AD/Entra ID and M365.
• Install, upgrade, and patch OS and security agents.
• Maintain hardware and software asset inventory.
• Troubleshoot peripherals (printers, scanners).
• Monitor LAN, WiFi, and internet connectivity.

Skills

Windows troubleshooting

macOS troubleshooting

Microsoft 365

Active Directory

Networking basics

IT support

Remote support tools

Education

Diploma/Bachelor in IT

Tools

TeamViewer

AnyDesk

SCCM

Entra ID

Job description

Kum Fatt Engineering Sdn Bhd (KFESB) seeks an IT Technician to be the first line of support for its corporate office and branch networks. You will maintain, troubleshoot, and secure daily IT operations, covering hardware, software, network connectivity, and access management.

Responsibilities include setup of new devices, managing user access, OS and security patching, asset inventory, and basic network maintenance under supervision.