IT Technician: Onsite & Remote Hardware Support

TopBest Resources Sdn Bhd; Butterworth; On-site; MYR 28,000 - 50,000; Full time

Job summary

TopBest Resources Sdn. Bhd. is seeking a responsible Computer Technician in Penang, Butterworth to diagnose, repair and configure IT equipment. The role covers desktops, laptops, printers, networks and remote support, with documentation of service work and inventory tasks.

Ideal candidates hold IT-related certificates or diplomas, have basic networking knowledge, and can travel for onsite assignments when required. Strong communication and teamwork are essential for success in this role.

Qualifications

• Certificate, Diploma or relevant experience in IT/Computer Engineering.
• Basic knowledge of computer hardware, software and networking.
• Able to troubleshoot independently.
• Willing to travel for onsite assignments when required (Compulsory).

Responsibilities

• Diagnose and repair desktops, laptops and other IT equipment.
• Install and configure operating systems, software and drivers.
• Perform hardware upgrades, maintenance and troubleshooting.
• Set up printers, networks and other IT devices.
• Provide onsite and remote technical support.
• Record completed jobs and maintain proper service documentation.
• Assist with IT asset testing, grading and inventory work.
• Experience in parts swapping and refurbished.
• Basic knowledge in Networking and Troubleshooting.

Skills

Networking basics

Troubleshooting

Hardware diagnostics

Communication

Teamwork

Education

Certificate or Diploma in IT/Computer Engineering

Job description

TopBest Resources Sdn. Bhd. is seeking a responsible Computer Technician in Penang, Butterworth to diagnose, repair and configure IT equipment. The role covers desktops, laptops, printers, networks and remote support, with documentation of service work and inventory tasks.

Ideal candidates hold IT-related certificates or diplomas, have basic networking knowledge, and can travel for onsite assignments when required. Strong communication and teamwork are essential for success in this role.