IT Support Technician (2nd Shift) - Hardware & Networks

WD; Bayan Lepas; On-site; MYR 42,000 - 66,000; Full time

Job summary

WD is building the infrastructure behind the AI-driven data economy in Malaysia. This IT support role focuses on the complete lifecycle of computer infrastructure management.

You will install and configure hardware, software, systems, networks and peripherals, and provide proactive support to end-users by phone or on-site.

Required: Diploma in Computer Science/Information Technology or equivalent and willingness to do shift work; 1–2 years’ related experience; manufacturing exposure is a plus.

Qualifications

• Diploma in Computer Science, IT, CT, Engineering or equivalent.
• Shift work required.
• 1–2 years experience in IT/Hardware.
• Experience in manufacturing is a plus.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks and peripherals.
• Monitoring and maintaining computer systems and networks.
• Responding promptly to service issues and requests.
• Providing technical support for computing scope by phone or on-site.
• Repairing and replacing computer hardware as necessary.

Skills

IT troubleshooting

Hardware troubleshooting

Software troubleshooting

Education

Diploma in Computer Science, Information Technology, Computer Technology, Computer/Telecommunication Engineering or equivalent

Job description

WD is building the infrastructure behind the AI-driven data economy in Malaysia. This IT support role focuses on the complete lifecycle of computer infrastructure management.

You will install and configure hardware, software, systems, networks and peripherals, and provide proactive support to end-users by phone or on-site.

Required: Diploma in Computer Science/Information Technology or equivalent and willingness to do shift work; 1–2 years’ related experience; manufacturing exposure is a plus.