IT Support & Projects Lead — Fresh Grads Welcome

Genting Malaysia Berhad; Kampung Chamang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Genting Malaysia Berhad is seeking an IT support professional to provide onsite assistance for workstations, hardware and software issues. You will deploy software via WSUS and help maintain antivirus activity while contributing to IT projects.

The role emphasizes process documentation, adherence to policies, and continuous improvement to reduce onsite hours. Fresh graduates are encouraged to apply, with opportunities to base at Resorts World Genting, Pahang.

Qualifications

• Degree in Computer Science or Information Technology or Diploma with relevant experience.
• Provide onsite workstation, hardware and software support.
• Strong English communication and problem-solving skills.
• Self-motivated, pro-active, able to work with minimal supervision.
• Experience with iPad/Tablet support is a plus.

Responsibilities

• Provide technical support for IT related issues, including setup and maintenance of PC hardware and software.
• Create and deploy software packages using WSUS and maintain antivirus activity.
• Perform small to medium IT project management and implementation.
• Participate in process documentation and enforce policies.
• Suggest improvements to reduce onsite support hours and monitor SLA.
• Plan waste reduction of IT hardware following company procedures.

Skills

Onsite workstation support

English communication

Analytical skills

Problem-solving

Self-motivation

Independent work

iPad/Tablet support

Education

Degree in Computer Science or Information Technology

Diploma with 2+ years relevant experience

Tools

WSUS

Antivirus management

Job description

Genting Malaysia Berhad is seeking an IT support professional to provide onsite assistance for workstations, hardware and software issues. You will deploy software via WSUS and help maintain antivirus activity while contributing to IT projects.

The role emphasizes process documentation, adherence to policies, and continuous improvement to reduce onsite hours. Fresh graduates are encouraged to apply, with opportunities to base at Resorts World Genting, Pahang.