IT Support Engineer - Windows, Network & Apps

ALPHA INDUSTRIES SDN. BHD.; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

Alpha Industries Sdn Bhd provides IT support to users for PCs, laptops, printers and other IT equipment in Malaysia. The team troubleshoots Windows, Microsoft 365, network and connectivity issues and installs and configures computers, software, printers and peripherals.

It maintains IT asset records and supports internal web applications and business systems. The role also involves PHP programming support and basic database checks, with coordination of vendor activities.

Qualifications

• Diploma or degree in IT, Computer Science or related field.
• 1–3 years of IT Support or related experience.
• Experience in hardware, network and application support.
• Experience in PHP programming or web application development is an added advantage.
• Manufacturing experience is an added advantage.
• Able to communicate in English and Bahasa Malaysia.

Responsibilities

• Provide IT support to users for PCs, laptops, printers and other IT equipment.
• Troubleshoot Windows, Microsoft 365, network and connectivity issues.
• Install and configure computers, software, printers and peripherals.
• Maintain IT asset records and perform preventive maintenance.
• Provide support for internal web applications and business systems.
• Assist in developing, maintaining and troubleshooting internal PHP programs.
• Assist with basic database checking and coordinate with vendors when required.
• Perform other IT-related duties assigned by the superior.

Skills

IT support

Windows

Microsoft 365

Education

Diploma or Degree in IT/CS

Tools

PHP

Job description

Alpha Industries Sdn Bhd provides IT support to users for PCs, laptops, printers and other IT equipment in Malaysia. The team troubleshoots Windows, Microsoft 365, network and connectivity issues and installs and configures computers, software, printers and peripherals.

It maintains IT asset records and supports internal web applications and business systems. The role also involves PHP programming support and basic database checks, with coordination of vendor activities.