IT Officer / Senior IT Officer

ALPHA INDUSTRIES SDN. BHD.; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

Alpha Industries Sdn Bhd provides IT support to users for PCs, laptops, printers and other IT equipment in Malaysia. The team troubleshoots Windows, Microsoft 365, network and connectivity issues and installs and configures computers, software, printers and peripherals.

It maintains IT asset records and supports internal web applications and business systems. The role also involves PHP programming support and basic database checks, with coordination of vendor activities.

Qualifications

• Diploma or degree in IT, Computer Science or related field.
• 1–3 years of IT Support or related experience.
• Experience in hardware, network and application support.
• Experience in PHP programming or web application development is an added advantage.
• Manufacturing experience is an added advantage.
• Able to communicate in English and Bahasa Malaysia.

Responsibilities

• Provide IT support to users for PCs, laptops, printers and other IT equipment.
• Troubleshoot Windows, Microsoft 365, network and connectivity issues.
• Install and configure computers, software, printers and peripherals.
• Maintain IT asset records and perform preventive maintenance.
• Provide support for internal web applications and business systems.
• Assist in developing, maintaining and troubleshooting internal PHP programs.
• Assist with basic database checking and coordinate with vendors when required.
• Perform other IT-related duties assigned by the superior.

Skills

IT support

Windows

Microsoft 365

Education

Diploma or Degree in IT/CS

Tools

PHP

Job description

Provide IT support to users for PCs, laptops, printers and other IT equipment.

Troubleshoot Windows, Microsoft 365, network and connectivity issues.

Install and configure computers, software, printers and peripherals.

Maintain IT asset records and perform preventive maintenance.

Provide support for internal web applications and business systems.

Assist in developing, maintaining and troubleshooting internal PHP programs.

Assist with basic database checking and coordinate with vendors when required.

Perform other IT-related duties assigned by the superior.

Skill Requirements

Good knowledge of computer hardware, Windows, networking, printers and Microsoft 365.

Good troubleshooting and problem-solving skills.

Good communication skills and willingness to learn.

Qualification & Experience

Diploma or Degree in IT, Computer Science or related field.

1–3 years of experience in IT Support or a related role.

Experience in hardware, network and application support.

Experience in PHP programming or web application development is an added advantage.

Manufacturing experience is an added advantage.

Able to communicate in English and Bahasa Malaysia.

Alpha Industries Sdn Bhd (“Alpha”), a leading electrical conductor grade copper rod, wires and welding wires manufacturer in Malaysia was incorporated on 20 February 1970. Alpha is a joint venture company between HNG Capital Sdn Bhd, Toyota Tsusho Corporation and Furukawa Electric Co. Ltd. Today, Alpha has consolidated its business operations in two locations; headquarter at Johor Bahru and its branch factory at Prai, Penang. At Alpha, we use continuous casting, outokumpu upcast and drawing machines to draw down wires into various sizes for our customers in cable, wire and can manufacturing in the region of South East Asia.

Alpha Industries Sdn Bhd (“Alpha”), a leading electrical conductor grade copper rod, wires and welding wires manufacturer in Malaysia was incorporated on 20 February 1970. Alpha is a joint venture company between HNG Capital Sdn Bhd, Toyota Tsusho Corporation and Furukawa Electric Co. Ltd. Today, Alpha has consolidated its business operations in two locations; headquarter at Johor Bahru and its branch factory at Prai, Penang. At Alpha, we use continuous casting, outokumpu upcast and drawing machines to draw down wires into various sizes for our customers in cable, wire and can manufacturing in the region of South East Asia.