IT Support & Data Analytics Associate

Shopee; Kuala Lumpur; On-site; MYR 40,000 - 52,000; Full time

Job summary

Shopee MY Corporate IT invites fresh graduates to apply for IT support roles beginning in 2026. You will help keep end-user devices, systems, and business applications running smoothly, troubleshoot issues, and contribute to IT operations and documentation.

You will work with cross-functional teams to deliver IT solutions, assist with license management, asset tracking, and process improvements in a fast-paced environment.

Qualifications

• Bachelor's degree in CS/IT/IS or related field.
• Fresh graduates welcome to apply.
• Availability to start full-time in 2026.

Responsibilities

• Provide day-to-day IT support for end-user devices, systems, and business apps.
• Troubleshoot hardware, software, network, and user access issues promptly.
• Assist with software license administration and asset management.
• Maintain SOPs, inventory records, and knowledge articles.
• Monitor IT systems and security tools for performance and compliance.
• Collaborate with stakeholders to deliver IT solutions and improve processes.
• Liaise with vendors for IT-related services when required.

Education

Bachelor's degree in Computer Science, Information Technology, Information Systems, or related discipline

Tools

Microsoft 365

ServiceNow

Jira

Job description

Shopee MY Corporate IT invites fresh graduates to apply for IT support roles beginning in 2026. You will help keep end-user devices, systems, and business applications running smoothly, troubleshoot issues, and contribute to IT operations and documentation.

You will work with cross-functional teams to deliver IT solutions, assist with license management, asset tracking, and process improvements in a fast-paced environment.