IT Support

Islamic Arts Museum Malaysia; Kuala Lumpur; On-site; MYR 33,480 - 50,220; Full time

Job summary

A cultural heritage institution in Kuala Lumpur seeks an IT support professional to assist with daily operations and act as the first responder for IT issues. Candidates should have a minimum diploma in Computer Science, with at least one year of relevant experience. Proficiency in Microsoft Office and an understanding of software and hardware networks are essential. This role requires a dedicated team player who is capable of ensuring that computer systems run smoothly and efficiently.

Qualifications

• Minimum 1 year related experience.
• Proficient in using Microsoft Office.
• Well-versed in software and hardware networks.

Responsibilities

• Assist the IT Administrator in day-to-day operations at the museum.
• Act as the first responder for IT support.
• Ensure that computer systems are running smoothly.

Skills

Teamwork

Microsoft Office

Software networking

Hardware networking

Education

Diploma in Computer Science or related field

Job description

Responsibilities

• Assist the IT Administrator in day-to-day operations at the museum.
• Act as the first responder for IT support.
• Report to the IT Administrator on any issues that arise in his absence.
• Serve as a backup to the IT Administrator.
• Ensure that computer systems are running smoothly.
• Check and monitor systems regularly.
• Keep an inventory of tools and hardware in good working condition.
• Maintain records of activities and repair work to reduce downtime.
• Interact with users to understand and address their technical issues.
• Stay updated on new technologies and regulations related to computer and network systems.
• Assist in IT budget management by creating cost-effective solutions without compromising quality.

Qualifications

• Minimum Diploma in Computer Science or related filed
• Minimum 1 year related experience
• Able to work in team
• Proficient in using Microsoft Office
• Well-versed in software and hardware network