IT Security & Support Specialist

WAN YEEN TRADING SDN. BHD.; Ipoh; On-site; MYR 42,000 - 72,000; Full time

Job summary

Wan Yeen Trading Sdn Bhd, Ipoh, Malaysia, seeks an IT professional to provide first and second-level support, troubleshoot IT issues, and manage accounts and assets. The role covers system administration, cybersecurity, and incident response within a GMP-compliant environment.

The candidate should have 2–3 years of IT experience, knowledge of Windows, Microsoft 365, networking, VPNs, firewalls, and backup/disaster recovery practices. Based in Ipoh, the position is on-site with a local team.

Qualifications

• Diploma or Bachelor’s in IT/CS/Cybersecurity or related field.
• Minimum 2–3 years of relevant experience in IT support, system administration or cybersecurity.
• Good knowledge of Windows operating systems, Microsoft 365 and network infrastructure.
• Familiarity with firewalls, endpoint protection, antivirus, VPN and access control.
• Understanding of cybersecurity principles, vulnerability management and incident response.

Responsibilities

• Provide first and second-level IT support to employees and troubleshoot hardware, software, network, printer and system issues.
• Install, configure and maintain computers, servers, network equipment and IT peripherals.
• Manage user accounts, access rights, email systems and IT assets.
• Monitor IT infrastructure performance and ensure system availability.
• Maintain IT documentation, inventory and support records.

Skills

Windows OS

Microsoft 365

Networking

IT Support

Troubleshooting

Education

Diploma or Bachelor's Degree in IT/CS/Cybersecurity

Tools

Firewalls

VPN

Endpoint Protection

Backup & DR Tools

Job description

Wan Yeen Trading Sdn Bhd, Ipoh, Malaysia, seeks an IT professional to provide first and second-level support, troubleshoot IT issues, and manage accounts and assets. The role covers system administration, cybersecurity, and incident response within a GMP-compliant environment.

The candidate should have 2–3 years of IT experience, knowledge of Windows, Microsoft 365, networking, VPNs, firewalls, and backup/disaster recovery practices. Based in Ipoh, the position is on-site with a local team.