IT Operations Support Specialist

Perodua; Kampung Tanjung; On-site; MYR 36,000 - 60,000; Full time

Job summary

Perodua is seeking an IT Technical Assistant to provide end-user support for systems, hardware, network and applications. The role involves monitoring IT infrastructure for optimal performance, managing assets, and delivering support for after-hours activities across business locations.

You will participate in system deployments, data reporting, and DR exercises, with opportunities to contribute to process improvements and knowledge sharing. Fresh graduates are encouraged to apply.

Qualifications

• Diploma in relevant IT discipline.
• Knowledge of computer hardware, software, networking and troubleshooting.
• Familiarity with Windows and Microsoft 365.
• Willingness to work after hours and travel if required.

Responsibilities

• Provide end-user support for system, hardware, network, and application-related issues.
• Monitor and maintain IT systems, infrastructure, and applications to ensure performance.
• Manage IT assets and equipment maintenance across locations.
• Deliver technical support for after-hours and business-critical activities.
• Support system installation, testing, deployment, and enhancement projects.
• Perform system data extraction, reporting, and verification.
• Participate in Disaster Recovery exercises and continuity initiatives.
• Contribute to process improvement, documentation, and knowledge sharing.

Skills

End-user support

System monitoring

Troubleshooting

Microsoft 365

Communication

Analytical thinking

Customer service

Education

Diploma in Computer Science/Information Systems/Computer Network

Job description

Perodua is seeking an IT Technical Assistant to provide end-user support for systems, hardware, network and applications. The role involves monitoring IT infrastructure for optimal performance, managing assets, and delivering support for after-hours activities across business locations.

You will participate in system deployments, data reporting, and DR exercises, with opportunities to contribute to process improvements and knowledge sharing. Fresh graduates are encouraged to apply.