IT & Operations Lead: Automate, Optimize & Secure

Lunix Group Sdn Bhd; Kuala Lumpur; On-site; MYR 89,000 - 112,000; Full time

Job summary

Lunix Group Sdn Bhd is seeking an IT & Operations Manager to own the IT environment and drive continuous improvements across IT infrastructure, business systems and internal support.

The role focuses on proactive problem solving, risk management and collaboration with Management to automate, digitalise and optimise operations. You will lead internal teams and coordinate with external vendors to deliver reliable technology outcomes.

Qualifications

• Bachelor-level or higher in IT, CS, IS, business, or operations management.
• Minimum 5 years of IT, systems, technology or operations experience.
• Experience coordinating IT support personnel and external vendors.
• Strong understanding of IT infrastructure, networking, cloud, hardware, cybersecurity and backups.

Responsibilities

• Oversee IT infrastructure, business systems, internal IT support and external vendors.
• Ensure systems are stable, secure and properly maintained; manage risks and prevent recurring problems.
• Identify opportunities to improve efficiency through automation, AI and digitalisation.
• Manage IT and operational improvement projects from planning to completion.
• Review vendor quotations, contracts, renewals and service performance.

Skills

IT infrastructure

Vendor management

Root-cause analysis

Stakeholder management

Troubleshooting

Project management

Automation/AI

Cloud environments

Education

Diploma or Bachelor's Degree in IT, Computer Science, Information Systems, Business, Operations Management or related field

Job description

Lunix Group Sdn Bhd is seeking an IT & Operations Manager to own the IT environment and drive continuous improvements across IT infrastructure, business systems and internal support.

The role focuses on proactive problem solving, risk management and collaboration with Management to automate, digitalise and optimise operations. You will lead internal teams and coordinate with external vendors to deliver reliable technology outcomes.