IT Operations & Security Lead — Resilience & Automation

JLG SERVICES SDN BHD; Malaysia; On-site; MYR 80,000 - 120,000; Full time

Job summary

JLG SERVICES SDN BHD in Malaysia is seeking an experienced IT Operations Manager to oversee day-to-day IT functions. The role involves managing IT systems, implementing security protocols, and leading operational continuity efforts.

The ideal candidate will have experience in supervising IT teams and vendor management to ensure efficient service delivery. This position focuses on enhancing operational efficiency through process improvements and automation.

Responsibilities

• Oversee day-to-day IT operations, including network, servers, and end-user support.
• Implement and monitor security protocols, firewalls, and threat detection systems.
• Develop and maintain disaster recovery and incident response plans.
• Supervise IT engineers and helpdesk teams for nationwide service coverage.
• Identify opportunities for automation and efficiency in IT operations.

Job description

JLG SERVICES SDN BHD in Malaysia is seeking an experienced IT Operations Manager to oversee day-to-day IT functions. The role involves managing IT systems, implementing security protocols, and leading operational continuity efforts.

The ideal candidate will have experience in supervising IT teams and vendor management to ensure efficient service delivery. This position focuses on enhancing operational efficiency through process improvements and automation.