IT Operational Support Intern

EPOS Pte. Ltd.; Kuala Lumpur; On-site; MYR 20,000 - 28,000; Full time

Job summary

EPOS Pte. Ltd. is seeking a hands-on IT Operational Support Intern to assist in end-to-end hardware deployment, system testing, on-site troubleshooting, and operational tasks driving smooth service delivery. You will join a dynamic team supporting POS hardware, kiosks, printers, and tablets.

You’ll gain exposure to client deployments, collaborate with internal teams, and build hands-on coordination skills for future opportunities.

Qualifications

• Interest in IT systems, hardware deployment, or technical operations.
• Willingness to handle physical setup tasks and support field deployment needs.
• Good communication skills and a strong sense of responsibility.
• Detail-oriented and eager to learn with a solution-driven mindset.
• Able to work independently and in a team setting.
• Basic proficiency in Microsoft Office; experience in troubleshooting hardware/software is a plus.
• Hands-on experience in deployment, hardware testing, and system support.

Responsibilities

• Prepare and test hardware such as POS systems, kiosks, printers, tablets for deployment.
• Assist on-site deployment and installation at client locations, ensuring proper setup and configuration.
• Troubleshoot hardware and system issues during and after deployment.
• Coordinate with internal teams to gather resources for deployment.
• Help manage inventory, maintain documentation, and support operational logistics.
• Provide general support to daily workflows contributing to business continuity.

Skills

IT systems

Hardware deployment

Technical operations

Communication skills

Detail-oriented

Team player

Microsoft Office

Troubleshooting hardware/software

Deployment experience

Tools

POS hardware

Kiosks

Printers

Tablets

Job description

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we’re continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

Job Summary

We are seeking a hands-on and proactive IT Operational Support Intern to join our team. In this role, you will be involved in supporting the end-to-end process of hardware deployment and providing assistance in system testing, on-site troubleshooting, and other key operational tasks that contribute to the smooth delivery of our services.

Responsibilities

• Prepare, test hardware such as POS systems, kiosks, printers, tablets, and related devices for deployment.
• Assist with on-site deployment and installation at client locations, ensuring proper setup and configuration.
• Perform troubleshooting on hardware and system issues during and post-deployment.
• Coordinate with internal teams to gather necessary resources and information for deployment execution.
• Help manage inventory, maintain documentation, and support operational logistics.
• Provide general support to daily operational workflows that contribute to business continuity.

Job Requirements

• Interest in IT systems, hardware deployment, or technical operations.
• Willingness to handle physical setup tasks and support field deployment needs.
• Good communication skills and a strong sense of responsibility.
• Detail-oriented and eager to learn with a solution-driven mindset.
• Able to work independently and in a team setting.
• Basic proficiency in Microsoft Office; experience in troubleshooting hardware/software is a plus.
• Hands-on experience in deployment, hardware testing, and system support.
• Opportunity to participate in real-world client projects and gain exposure to operational workflows.
• Work alongside experienced professionals and build technical and coordination skills.
• Possibility of full-time opportunities based on performance and business needs.

EPOS is one of Singapore’s largest Point-of-sale system vendors. Established in 2009, we are trusted by over 4,000 business owners across Singapore.

EPOS has won many accolades and is recognised as Singapore’s top POS vendor at IMDA’s Partner Appreciation event. Here at EPOS, we aim to help businesses grow their profits with our product solutions.

https://www.epos.com.sg/about-us/