IT Operational Support Intern

EPOS; Kuala Lumpur; On-site; MYR 11,000 - 18,000; Full time

Benefits offered by this job

Allowance

Job summary

EPOS is seeking a hands-on IT Operational Support Intern to join our team in Kuala Lumpur. You will support end-to-end hardware deployment, assist with on-site installation, and troubleshoot hardware and system issues to ensure smooth service delivery.

You will gain exposure to real client projects, coordinate with internal teams, and contribute to inventory management and operational logistics. The role offers hands-on learning with potential for future full-time opportunities based on

Qualifications

• Interest in IT systems, hardware deployment, or technical operations.
• Willingness to handle physical setup tasks and support field deployment needs.
• Good communication skills and a strong sense of responsibility.
• Detail-oriented and eager to learn with a solution-driven mindset.
• Able to work independently and in a team setting.
• Basic proficiency in Microsoft Office; experience in troubleshooting hardware/software is a plus.
• Hands-on experience in deployment, hardware testing, and system support.
• Opportunity to participate in real-world client projects and gain exposure to operational workflows.
• Work alongside experienced professionals and build technical and coordination skills.
• Possibility of full-time opportunities based on performance and business needs.
• Allowance

Responsibilities

• Prepare, test hardware such as POS systems, kiosks, printers, tablets, and related devices for deployment.
• Assist with on-site deployment and installation at client locations, ensuring proper setup and configuration.
• Perform troubleshooting on hardware and system issues during and post-deployment.
• Coordinate with internal teams to gather necessary resources and information for deployment execution.
• Help manage inventory, maintain documentation, and support operational logistics.
• Provide general support to daily operational workflows that contribute to business continuity.

Skills

IT operations

Hardware deployment

Troubleshooting

Documentation

Inventory management

Communication

Teamwork

Problem solving

Independent work

Tools

Microsoft Office

Job description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together

Job Summary

We are seeking a hands-on and proactive IT Operational Support Intern to join our team. In this role, you will be involved in supporting the end-to-end process of hardware deployment and providing assistance in system testing, on-site troubleshooting, and other key operational tasks that contribute to the smooth delivery of our services.

Responsibilities

• Prepare, test hardware such as POS systems, kiosks, printers, tablets, and related devices for deployment.
• Assist with on-site deployment and installation at client locations, ensuring proper setup and configuration.
• Perform troubleshooting on hardware and system issues during and post-deployment.
• Coordinate with internal teams to gather necessary resources and information for deployment execution.
• Help manage inventory, maintain documentation, and support operational logistics.
• Provide general support to daily operational workflows that contribute to business continuity.

Job Requirements

• Interest in IT systems, hardware deployment, or technical operations.
• Willingness to handle physical setup tasks and support field deployment needs.
• Good communication skills and a strong sense of responsibility.
• Detail-oriented and eager to learn with a solution-driven mindset.
• Able to work independently and in a team setting.
• Basic proficiency in Microsoft Office; experience in troubleshooting hardware/software is a plus.
• Hands-on experience in deployment, hardware testing, and system support.
• Opportunity to participate in real-world client projects and gain exposure to operational workflows.
• Work alongside experienced professionals and build technical and coordination skills.
• Possibility of full-time opportunities based on performance and business needs.
• Allowance