IT Manager, Hospitality Tech & Multi-Property Operations

Hilton; Kuah; On-site; MYR 120,000 - 180,000; Full time

Job summary

The Nautilus, Curio Collection by Hilton in Malaysia seeks an IT Manager to design, implement, and maintain robust IT systems that enhance guest experiences and streamline operations across properties. You will lead IT strategy, oversee network and security, and supervise a high-performing team while ensuring HTN compliance and timely delivery of major system projects and hospitality IT initiatives.

This role requires a Diploma in IT, strong knowledge of hospitality technology, and hands-on

Qualifications

• Diploma in Computer Science, Information Technology, or a related field.
• Strong knowledge of hospitality systems and IT best practices.
• Leadership and project management skills.
• Experience with network administration, cybersecurity, and cloud solutions.

Responsibilities

• Execute IT strategy and implementation across multiple properties aligning with area, cluster, and corporate objectives.
• Enhance system performance and security for LAN and network servers, including upgrades and preventive maintenance.
• Resolve technical challenges and provide training and user support for staff and guests.
• Ensure compliance with Hilton Technology Network standards and certification requirements.
• Lead technology projects including workstation/server refreshes, Wi-Fi, PBX, and POS installations.
• Support hotel operations to minimize downtime and maximize guest satisfaction.
• Inspire, coach, and mentor team members with performance evaluations and professional development.

Skills

Leadership

Project management

Network administration

Cybersecurity

Cloud solutions

Hospitality IT

Education

Diploma in Computer Science/IT

Job description

The Nautilus, Curio Collection by Hilton in Malaysia seeks an IT Manager to design, implement, and maintain robust IT systems that enhance guest experiences and streamline operations across properties. You will lead IT strategy, oversee network and security, and supervise a high-performing team while ensuring HTN compliance and timely delivery of major system projects and hospitality IT initiatives.

This role requires a Diploma in IT, strong knowledge of hospitality technology, and hands-on