IT Manager

Garner Hotel; West Coast Division; On-site; MYR 120,000 - 180,000; Full time

Job summary

IHG is seeking an IT Manager to install new systems, boost security, and set high standards. You will lead hardware servicing, ensure systems run efficiently, and train hotel staff on IT best practices.

You’ll maintain digital and physical security, report to senior leaders, and keep all approved technologies up to date while evaluating vendor proposals.

Qualifications

• Diploma or Vocational Certificate in Computer Science or IT or related field.
• 4 years' related experience with computer set-up and troubleshooting.
• Working knowledge of networks, operating systems, and databases.
• Strong analytical and problem-solving skills.
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards)

Responsibilities

• Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
• Keeping up to date with all our approved systems and technology – from LAN to POS
• Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
• Passing on your expertise to the hotel team by running knowledge sharing and training sessions
• Safeguarding our IT infrastructure against cyberthreats

Skills

Networking concepts

Security best practices

Troubleshooting

PCI DSS awareness

Education

Diploma or Vocational Certificate in Computer Science or IT or related field

Job description

Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To deliver a truly first-class service, we need an IT Manager capable of installing new systems, boosting security, and setting exceptional standards. While making sure our teams have all the tools and resources, they need to make a difference, right at their fingertips.

Key responsibilities

Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader

Keeping up to date with all our approved systems and technology – from LAN to POS

Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals

Passing on your expertise to the hotel team by running knowledge sharing and training sessions

Safeguarding our IT infrastructure against cyberthreats

About you

Diploma or Vocational Certificate in Computer Science or IT or related field

4 years' related experience with computer set-up and troubleshooting

Working knowledge of networks, operating systems, and databases

Strong analytical and problem-solving skills

Knowledge in PCI DSS (Payment Card Industry Data Security Standards)

You'll be a team player, proactive, responsible, hardworking, and able to work under pressure

About us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.