Information Technology Manager

Hextar Retail Berhad; Petaling Jaya; On-site; MYR 120,000 - 200,000; Full time

Job summary

Hextar Retail Berhad in Petaling Jaya, Malaysia, seeks an IT Manager to oversee and evolve the technology backbone across its F&B and retail network.

You will lead IT projects, ensure secure networks and POS/ERP integrations, and manage budgets and staff, aligning tech with business growth.

Applicants should have a Bachelor’s degree and 5+ years of IT management experience in multi-location settings.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 5+ years of IT management experience in F&B or retail.
• Proven experience in POS, ERP systems and multi-location IT infrastructure.
• Strong knowledge of network administration, cybersecurity, and data management.
• Experience leading IT projects from concept to completion.
• Experience with software integration (ERP, CRM, inventory systems).

Responsibilities

• Lead design, development, and implementation of IT systems for new outlets.
• Oversee POS installation, configuration, and maintenance.
• Ensure stable, secure networks and cybersecurity protocols.
• Integrate IT systems with inventory, purchasing, and accounting systems.
• Manage ERP, CRM, and other operational software.
• Implement data security, manage backups, ensure privacy compliance.
• Coordinate with vendors for IT services and procurement.
• Lead IT projects like store expansions and system upgrades.
• Manage IT department budget and staff training.

Skills

POS systems

ERP systems

IT infrastructure

Network administration

Cybersecurity

Data management

Project management

Vendor negotiation

Leadership

Staff training

Education

Bachelor's degree in Computer Science, IT, or related field

Tools

Networking equipment management

Job description

Job Overview:
The IT Manager will oversee the implementation and maintenance of all technology infrastructure in the F&B and retail setup. This role includes managing the ongoing operations of the IT systems, ensuring network stability, implementing security protocols, and overseeing any technical projects required for expansion and future openings.

What You'll Do:

Lead the design, development, and implementation of IT systems for the new F&B and retail outlets.

Oversee the installation, configuration, and maintenance of Point-of-Sale (POS) systems in all locations.

Ensure stable and secure networks, including Wi-Fi, server management, and cybersecurity protocols across the organization.

Facilitate the integration of IT systems with inventory, purchasing, and accounting systems to optimize business processes.

Manage software applications related to the operation, including ERP, CRM, and any other operational software.

Implement data security measures, manage backups, and ensure compliance with relevant data privacy regulations.

Provide technical support to staff across all outlets and locations, ensuring minimal downtime.

Coordinate with external vendors for IT services, hardware, and software procurement.

Lead IT-related projects, such as store expansions, new system rollouts, or software upgrades.

Manage the IT department budget and ensure cost-effectiveness in all IT-related purchases and upgrades.

Train staff on IT systems and software, ensuring proper usage and troubleshooting skills.

What We're Looking For:

Bachelor’s degree in Computer Science, Information Technology, or related field.

5+ years of experience in IT management, preferably in the F&B or retail industry.

Proven experience in managing POS systems, ERP systems, and IT infrastructure for multi-location businesses.

Strong knowledge of network administration, cybersecurity, and data management.

Ability to lead IT projects from concept to completion, with excellent project management skills.

Experience with software integration (ERP, CRM, inventory management systems).

Strong vendor negotiation and management experience.

Ability to troubleshoot and resolve technical issues efficiently.

Familiarity with F&B/retail technology solutions is a plus.

Excellent communication and leadership skills.

Ability to manage a team and provide hands-on support when needed.

We are a subsidiary of a public listed company, CLASSIC SCENIC BERHAD with manufacturing facilities located in Rawang. We are ISO 9001 & FSC certified and our products are exported to countries such as USA, Australia, Norway and Japan. In line with our business expansion, we are seeking highly motivated, competent and talented individuals to fill the following positions:

We are a subsidiary of a public listed company, CLASSIC SCENIC BERHAD with manufacturing facilities located in Rawang. We are ISO 9001 & FSC certified and our products are exported to countries such as USA, Australia, Norway and Japan. In line with our business expansion, we are seeking highly motivated, competent and talented individuals to fill the following positions: