IT Help Desk Intern: Launch Your End-User Support Career

jabil; George Town; On-site; MYR 33,000 - 67,000; Full time

Job summary

Jabil in Penang, Malaysia, is seeking an IT Helpdesk Support Specialist to assist end users with hardware, software and network issues, and to install, configure, and maintain computer systems.

You will manage IT service desk tickets, escalate complex issues, support deployment of new software and hardware, and provide user training on IT best practices.

Jabil is an equal opportunity employer, welcoming diverse candidates and offering a collaborative environment with opportunities for growth.

Responsibilities

• Assist level support end user
• Diagnose and resolve hardware, software and network issues
• Install, configure and maintain computer system & applications
• Manage IT service desk tickets timely and maintain accurate records
• Escalate complex issues to higher level support members
• Assist in set up and deployment of new software and hardware
• Provide training and guidance to users on IT Best Practices
• Collaborate with other IT members to improve service delivery

Job description

Jabil in Penang, Malaysia, is seeking an IT Helpdesk Support Specialist to assist end users with hardware, software and network issues, and to install, configure, and maintain computer systems.

You will manage IT service desk tickets, escalate complex issues, support deployment of new software and hardware, and provide user training on IT best practices.

Jabil is an equal opportunity employer, welcoming diverse candidates and offering a collaborative environment with opportunities for growth.